Category Archives: Career Development

Resume

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Jennifer Medina
407 Central Park West APT 1D, New York, NY 10025

Cell: (347)978-1005

Email : Jennifer_medina1@hotmail.com

Career Focus

Enthusiastic, ambitious and highly organized hospitality student looking to use industry knowledge and experience in a management position, where I can maximize my guest service performance, quality assurance, and training experience.
 
Summary of Skills

·         Computer Proficient
·         Excellent communication skills
·         Attention to detail
·         Outstanding interpersonal skills
·         Self-starter
·         Customer service
·         Leadership abilities
·         Excellent analytical skills
·         Issue resolution
·         Excellent planning/coordinating
·         Quick learner
·         Energetic and organized
 

Education and Coursework

New York City college of Technology            -2010 to Present
Brooklyn, NY
Major: Hospitality Management, Focus Area: Pastry Arts
Bachelor of Tech
 
University Neighborhood High School          -2006-2010
New York, NY
High School Diploma
 
Work History

Walt Disney World Resorts (Disney College Program)   -Jan 2012 to August 2012
Orlando, FL
Customer Relations:
·         Greeted and assisted guests.
·         Worked very effective way in a busy enviorment
·         Served Guests in a professional manner.
 
Process Improvement:
·         Documented process to train new assistants.
 
Extra Curricular Activities

Volunteers of America
Operation Backpack: I help create new backpacks for the new school year for children in need in domestic violence shelters/ homeless shelters.
 
Breast Cancer Task Force
Breast Cancer Awareness:  I help this organization in breast cancer fund events around New York City. I help distribute breast cancer information to women of all ages.
 
Experience

·         Animal Kingdom                                 -Jan 2012 to May 2012
Walt Disney World Resort
Orlando, FL
 
-Gained essential knowledge of Guest services.
-Worked independently and as part of a team to make sure we made our guests experience in the Walt Disney World Resort the best experience of their lives.
-Outdoor Foods.  I was responsible for serving the food to our guests in the most efficient and high performance rate.
 
·         Art of Animation Resort                     -May 2012 to Aug 2012
Walt Disney World Resort
Orlando, FL
 
-Was part of the opening team (May 31, 2012) in the Art of Animation Resort in Orlando, Florida.
-Worked as Front of the House in Quick Food Service.
 
Languages

Expert written and verbal fluency in Spanish and English
 
Technology

MS Office (Word/Excel/Power Point/Access/Project), Streaming Media, Windows (all)

Evaluation Sheet!

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As a Disney College Program student you have to get an evaluation sheet from your managers before leaving the program. In my case I started off in Animal Kingdom  in Outdoor foods and then I was deployed to be part of the Grand opening team of the new Art of Animation Resort . As for my evaluation sheet for Animal Kingdom I was not able to  get one because my corresponding manager that was in charged of me was  hospitalized when I went to get my evaluation.
As for my second home which was Art of Animation Resort I was able to get my evaluation sheet and I was so proud of my self for the great bondage I had with the managers and the work environment I was in I loved it all. it was such a great experience and I know I am capable of doing things now that I never thought I was going to be able too.

Evaluation sheet from Art of Animation Resort