Isaac Peña
322 Weirfield Street Brooklyn, NY 11237
(347) 432-5472

• Fluent in Spanish & English — Customer Service — Child Care — Attentive to Detail
• Microsoft Office — Python 3.7 Software — C++ Software — Troubleshoot Network Interfaces
• Electrical Circuit — Wiring and Soldering — Computer Hardware — AutoCAD 2017
EDUCATION New York City College of Technology, CUNY Brooklyn, NY
Bachelor of Technology: Computer Engineering Technology, Expected Graduation: June 2019
Associate Degree: Applied Science

EXPERIENCE mindSHIFT Technologies Inc. Manhattan, NY
Customer Engineering Intern 06/2018 – 08/2018
• Responsible for working at the customer site with the client to manage and maintain the local and wide area technology used by the client.
• Trouble-shooting modern networks including TCP/IP, DNS, DHCP, VLANs, switches, routers, and wireless
• Configure, troubleshoot, and setup operating systems such as Google Chrome, Windows 7 and Windows 10
• Conduct Quality Assurance on all devices to keep an updated inventory on the workstations and network infrastructure.

RiseBoro Community Partnership Inc. Brooklyn, NY
Summer Camp Counselor/Group Leader 07/2015 – Present
• Supervise middle school students, interns, and youth workers in the classrooms, hallways, gym, and off-site field trips
• Successfully plan, prepare, and facilitate enrichment curricula in activities such as STEM, recreation, creative arts, youth development, and community service
• Utilize positive behavior management techniques to foster self-esteem and social/emotional development
• Used littleBits and other robotic kits to construct various robotic models
American Eagle Inc., New York, NY
Stock Sales Associate 11/2014 – 02/2015
• Maintained accurate inventory by receiving, tracking, and distributing sales floor merchandise to appropriate store display
• Stocked store shelves with new or transferred merchandise
• Greeted and serviced incoming customers with inquiries and sales
First Aid & CPR Certified, April 2017

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