My father is a pastor so all my life I have had to create small talk, and this experience of interacting with people, and saying the same things multiple times have helped me discover my passion for customer service. I hope to achieve my degree in hospitality management, and own my own bed and breakfast. I have had seven years in the customer service industry that have helped prepare me for my future career. I hope to continue to work in the industry as it is what I love doing, and I know this hospitality program will help me get to where I want to go.
Developing communication skills will make a significant impact on your service skills. You seem to be on your way to success.
There are some smaller inns here in the city that might help you get that beginning experience.