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Week 8 Week 8

This week, they were throw­ing a party for the peo­ple who did the ride out. They were serv­ing food […] See MoreWeek 8 This week, they were throwing a party for the people who did the ride out. They were serving food […]

Week 7 Week 7

That is the week they had me at a dif­fer­ent lo­ca­tion in­side the Caribbean beach re­sort. I was sent […] See MoreWeek 7 That is the week they had me at a different location inside the Caribbean beach resort. I was sent […]

Week Six Week Six

This week they told the staff we are chang­ing our hats for more pro­fes­sional hat. Also, I learned […] See MoreWeek Six This week they told the staff we are changing our hats for more professional hat. Also, I learned […]

Com­ment on "Case Study: Tri­pAd­vi­sor Re­views of Three Theme Parks in Or­lando, Due Oc­to­ber 16" Comment on "Case Study: TripAdvisor Reviews of Three Theme Parks in Orlando, Due October 16"

The ser­vice level is rather im­press­sive and the fact that front line cast mem­bers can make […] See MoreComment on "Case Study: TripAdvisor Reviews of Three Theme Parks in Orlando, Due October 16" The service level is rather impresssive and the fact that front line cast members can make […]

Com­ment on "Read and React: Cos­tumer Loy­alty, Due No­vem­ber 30." Comment on "Read and React: Costumer Loyalty, Due November 30."

Your in­sight into the way Dis­ney col­lects feed­back is im­pres­sive. I think it is also im­por­tant […] See MoreComment on "Read and React: Costumer Loyalty, Due November 30." Your insight into the way Disney collects feedback is impressive. I think it is also important […]

Com­ment on "Read and React: Star Wars Hotel, Due Oc­to­ber 23" Comment on "Read and React: Star Wars Hotel, Due October 23"

Your men­tion of prof­itablitly vs. ex­cli­siv­ity is a dif­fi­cult eco­nomic fac­tor to bal­ance. […] See MoreComment on "Read and React: Star Wars Hotel, Due October 23" Your mention of profitablitly vs. exclisivity is a difficult economic factor to balance. […]