kelleys e-profile

Hello my name is Kelley Sullivan, I’ve worked in the hospitality and restaurant industry for close to ten years and I could not imagine having done anything else.Upon discovering about the hospitality managment degree options here at City Tech something just clicked with me and I finally had some direction and understanding of what I want to do with my life. My short term goals are to learn as much of the behind the scenes work about my industry as possible and hopefully make some long lasting connections via other students/faculty or alumni. My main long term goal is to eventually own my own bar and restaurant here in New York City.

Kyunghee’s E-profile

Hello Everyone. My name is Kyunghee Kwon. I am majoring in Hospitality Management. I am a transfer student. I am interested in the hospitality industry. I choose this college because of the major, Hospitality Management. I used to work in a restaurant and I realized I really enjoyed this job. I was very happy when guests were satisfied with their dining in the restaurant. I want to become a general manager in a restaurant, or open my own business. I am also interested in hotel management. I do not know much about it, but I am learning it.

Andreana Barfield’s Eportfolio

As a child, I did not grow up wanting to be in the Hospitality industry.  I wanted to be a lawyer then a judge.  So naturally after high school I attended John Jay College of Criminal Justice. A year or so later, I began attending Borough of Manhattan Community College.  I took a break after completing my prerequisites.  While on that break I worked at Baskin Robbins and I discovered a passion to serve people, by treating them the way I would want to be treated.   My short term goal is to pass my classes with an A. My long term goal is to graduate with honors.

My first experience serving the general public was working as a cashier at a supermarket.  At first I disliked working there because of the customers, but eventually helping them grew on me.  It was a joy to know that I was helping someone feed themselves and their family while providing them a smile (which went a long way) to make them feel welcome.  Six months later I started working at Baskin Robbins.  Again I had to adjust to the customers.  It was a shock for me to see people get upset about receiving what they believed to be not enough ice cream or that a beverage cup was not filled to the brim.  It was in this job that I learned that they are spending their money to receive a level of service from me, and it was my responsibility to meet them at their request. There were loyal customers who once they would walk in the door, I would start making their order because I grew to know each one.  I went from cashier to shift leader in a couple years.  I was responsible for opening and closing the store, handling deliveries and before I left, decorating cakes.  I currently work as an activities coordinator at an adult social day care.  Now I work with seniors and I still have a certain level of service I have to provide. I am open to working many different positions to learn more about the hospitality industry,  My long term goal is to open up my own business.

I believe my personal strengths are: I am honest, I am kind and friendly. I enjoy making people feel welcomed and comfortable.  I like to get things done and not procrastinate. I enjoy meeting new people, learning about different cultures and exploring new places.  I believe my personal strengths will equip me to work well in this industry.

Liz Limage’s ePortfolio

Elizabeth (Liz) Limage is from Brooklyn, NY and started work as a Mixologist at local neighborhood bars for the past five years. She is truly passionate about providing impeccable customer service. She is successful in driving revenue through repeat clientele, for every establishment she has worked with. Liz has managed a local night club bar in the past, where it took her talent to another level in elevating her career. She has now transitioned into working at a five-star hotel in hopes of moving up the hospitality hierarchy. Now she is pursuing a BA degree in Hospitality Management to ensure she has the proper education to succeed in the hospitality industry. Liz is determined to run her own organization in the future.

Jiaming’s Electronic Profile

Welcome to my profile! My name is Jiaming Huang and I am 20 years old. I was working in a coffee shop for a year, but now I am working in a dim sum restaurant as a waiter. I am interested in customer services because I like to talk to people and listen to them. I intend to open a restaurant in the future, so I am learning experiences from my job about how restaurant  is operated. Moreover, this major is able to help me learn about  how to managing a restaurant and develop my professional attributes.