Head Dental Assistant/Office Manager at Sola Dental Spa | 2021 – Present 

  • Oversee daily operations of the dental office, including patient appointments, and inventory
    management.
  • Manage patient inquiries, appointments, and follow-ups to ensure exceptional patient care and
    satisfaction.
  • Collaborate with dentists and hygienists to develop treatment plans and coordinate patient care.
  • Manage insurance processes, including submitting pre-authorizations and claims that need additional
    information.
  • Assisted dentists during a variety of dental procedures, including examinations and surgeries, ensuring
    patient comfort and safety.
  • Prepared treatment rooms and sterilized instruments to maintain a clean and hygienic environment.
  • Conducted dental X-rays and maintained accurate patient records in compliance with regulatory
    standards.

Dental Receptionist at 42nd Street Dental Associates P.C | 2020 – 2021

  • Greet patients as they arrive, and answer phone calls to provide exceptional customer service.
  • Schedule patient appointments, manage cancellations and rescheduling requests.
  • Verify insurance coverage and collect patient information.
  • Process patient payments, issue receipts, and reconcile daily financial transactions to ensure accurate
    accounting records.