Head Dental Assistant/Office Manager at Sola Dental Spa | 2021 – Present
- Oversee daily operations of the dental office, including patient appointments, and inventory
management. - Manage patient inquiries, appointments, and follow-ups to ensure exceptional patient care and
satisfaction. - Collaborate with dentists and hygienists to develop treatment plans and coordinate patient care.
- Manage insurance processes, including submitting pre-authorizations and claims that need additional
information. - Assisted dentists during a variety of dental procedures, including examinations and surgeries, ensuring
patient comfort and safety. - Prepared treatment rooms and sterilized instruments to maintain a clean and hygienic environment.
- Conducted dental X-rays and maintained accurate patient records in compliance with regulatory
standards.
Dental Receptionist at 42nd Street Dental Associates P.C | 2020 – 2021
- Greet patients as they arrive, and answer phone calls to provide exceptional customer service.
- Schedule patient appointments, manage cancellations and rescheduling requests.
- Verify insurance coverage and collect patient information.
- Process patient payments, issue receipts, and reconcile daily financial transactions to ensure accurate
accounting records.