Ariel Wong
ariel.wong@mail.citytech.cuny.edu
EDUCATION
2012- New York City College of Technology, CUNY, Brooklyn, NY
2016 Bachelor of Technology in Hospitality Management
Area of Focus: Hotel/Resort Management
WORK EXPERIENCE
Sept. 2014 – Toys R Us, Brooklyn, NY
Present Cashier
- Receive payment by cash, credit card, vouchers or automatic debits
- Maintain clean and orderly checkout areas
- Issue receipts and change due to customers
- Ensure quality control
- Resolve customer complaints
- Answer customers’ questions and provide information on procedures or policies
May 2014 – Sunglass Hut, New York, NY
Aug. 2014 Sales Associate
- Provided customer service and acted as a first point of contact for customers
- Operated the POS system and accounts for all transaction such as cash, credit and returns
- Ensured store is stocked and well displayed
May 2013 – Cold Stone Creamery, Brooklyn, NY
May 2014 Shift and Cake Decorator
- Decorated all of the signature and custom cakes
- Opened/Closed the store and maintained store’s inventory
- Guided crew members during shift
ACHIEVEMENTS AND ACTIVITIES
- Active member in the Anna Nurse Club since 2014
- ServSafe Certified in 2013
SPECIALIZED SKILLS
Languages: Fluent in Cantonese
Working knowledge in elementary Spanish
Computer: Proficient in Word, PowerPoint, Micros
