Institutional Resources

Strategy 3: Integrating Institutional Resources

Goal: Increase institutional effectiveness as a provider of high-quality STEM and Health programs by establishing college-wide structures and a “Smart Campus” initiative to foster communication and collaboration to make effective use of finite resources (physical, technological, and human) and to set goals and monitor indicators.

Strategy 3 Activities and Accomplishments:

Informational PowerPoint (June 2024)↗

Informational PowerPoint (June 2023)↗

Enhanced Website & Digital User Experience:
• Engaged skilled experts to help do assessments of the website: Card-sorting, tree testing; external parties

• Conduct in-house analysis and assessments of traffic

• Looking to syndicate information/notifications across sub-sites

• Revamp specific sub-sites and incorporate into main College site for improved look-and-feel & better SEO > College Council site,BIWTC,Counseling website, Student Success Center

• Explore implementation of CMS and improve in-house developed
CMS capabilities

• Improve digital signage – relocate units, optimize new strategic locations, make content more relevant and appealing, and set up a content publishing policy.

Internal Internships:
• Met with Federal Work Study Office & other grant employers to define project parameters

• Collaboration project for expanded. grant employers to define project parameters communication on FWS and grant work

• Established a small team of information designers

• Researched impactful communications for communication on internal work opportunities

Enhanced Wayfinding & Facilities UX:
• Emerging scholars conducted research and created a campus map and building map template

• Information design group has looked at precedents for event planning and events calendars at other campuses

Centralized Technology Loan:
• Identified and partner with campus-wide stakeholders: departments that currently loan equipment : library, CIS, SOTD, Accessibility

• Engaged vendors to determine needs of different departments & populations

• Demoed current in-house application to areas to determine if this fits requirements

•Identify locations for pickup & drop-off: Voorhees, Student Helpdesk, iTec, and Library

• Determined that overall process must be in phases – Phase 1, 2 separate systems (1 for students, 1 for faculty/staff)

Facilities Reservation System:
• Met with stakeholders that own/have oversight over campus reservable spaces: Registrar, Catalin

• Engaged CUNY Central to configure Coursedog

• Conduct campus space inventory to update spaces and features

Collaborative Physical Spaces:
• Met with Facilities staff and campus Architect to identify spaces

• Established an outdoor seating area with existing furniture to determine interest & desire

• Continued meetings with deans and stakeholders to discuss potential programming mechanisms & locations

• Collaboration to reenvision Academic courtyard plantings

• Student projects to envision Academic Building courtyard seating/shade structures (Exhibition in Academic Building Foyer 5/19-25/23)

Research Technologies Hub:
• Met with individuals in the library and Research Council to discuss potential setups for areas of the hub, Spring 2023

Expand City Tech’s OpenLab:
• Communications: Designed, developed, and tested enhancements to the OpenLab’s communications functionality, and implemented in January 2023 release.

• New Feature: Announcements – helps members communicate important information

• New Feature: Activity – helps OpenLab members keep track of activity that relates to them and their groups

• Feature Enhancement: Notifications – improvements to email notifications sent by the OpenLab

• New Feature in Development: Designed Phase 1 “Connections” functionality and other items for implementation in August 2023

• New Feature in Development: Redesigned OpenLab homepage feed to include City Tech website Announcements & Alerts for implementation in August 2023

• Support: Provided support to grand participants using the OpenLab for their activities.

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