Vyacheslav Kushmakov
Forest Hills,NY,11368
1(917)957-9656
Vkushmakov89@yahoo.com
OBJECTIVE:
Highly talented and innovative person, seeking to obtain a position with excellent establishment where I can maximize my manegment skills, quality assurance, and training experience.
EDUCATION:
New York City College of Technology, CUNY, Brooklyn, NY
B-Tech in Hospitality Management
Anticipated Graduation- June, 2013
INTERNSHIP:
Walt Disney World Orlando, Florida January 2012 – June 2012
General Teller at Disney’s Caribbean Beach Resort
- Utilized specialized software to track and manage five locations at Disney World’s Caribbean Beach Resort.
- Count money, prepare tills at bank, and deliver to all cashiers at all five locations.
- Collect and reconcile tills and cashier paperwork at the end of the day for all locations
- Follow operating and security procedures for prevention of loss through fraud, robbery, or other emergencies.
- Responsible for tracking hourly transactions for all employees as a training and recognition tool.
- Preparing currency transaction reports, and ensuring customer satisfaction.
EXPERIENCE:
Morrell Catering Long Island, NY Spring 2008 – present
Server/Captain
· Supervise staff members while managing their responsibilities throughout each
event.
· Organize and decorate ballroom and cocktail rooms for special events.
· Organized and supervised special events/activities.
· Provided excellent customer service to approximately 300-900 guests.
. Provide immediate guest service recovery.
LANGUAGE:
- Fluent in Russian.
SKILLS:
· Training and managing human resource personnel.
· Experienced in customer relations and guest service recovery.
· Proficient in Microsoft Office 2007 (Word, PowerPoint, Excel, Outlook).
. Proficient in Matra System.
. Proficient with using TCR machine, (Teller Cash Recycler).
