Better User Research Through Surveys

UX Mastery

Online surveys are commonly used by marketers, product managers, strategists and others to gather feedback. You’ve probably participated in some of these surveys and I’m sure you’ve noticed that they’re often executed poorly.

http://uxmastery.com/better-user-research-through-surveys/

15 useful user feedback questions for online surveys

UX For The Masses

Online surveys are a quick and incredibly useful tool for gathering all sorts of user feedback. In next to no time you can whip something up using one of the many online survey tools out there (I particularly recommend SurveyGizmo) and start gathering feedback from real users. Often implementing the survey is the easy bit, it’s designing the thing that’s the tricky part as you won’t get the feedback you’re after if you don’t ask the right questions. In this article I outline 15 useful user feedback questions for online surveys for you to pick and choose from.
http://www.uxforthemasses.com/online-survey-questions/

Writing Surveys That Work

Mozilla UX

Writing surveys seems simple because of all the free online tools that exist, but writing one that actually answers the question you set out to answer – that is harder than it looks. Surveys are not questionnaires!  A questionnaire is the tool that is used to talk to a sample of the population.  A survey is a representative sample of that population.
https://blog.mozilla.org/ux/2012/10/writing-surveys-that-work/