Qualifications: Computer literate with strong experience in Microsoft Office (Word, Excel, Power Point, Access), have excellent organizational skills, including quality attention to details. Dependable, flexible, detail-oriented, and an effective team player with exemplary, service minded work ethic. Poised and at ease interacting and communicating with community members and leaders in addition to all levels of staff. Fluent in Hebrew and Russian.
Experience: 11/2011-10/2014 Signature Auto Group, Brooklyn, NY Secretary/ Office manager- Answered, screened and directed inbound phone calls.
- Performed general secretarial duties, including – meeting scheduling, appointment set up, and mailing.
- Took verbal and written messages and transmitted them to exact person/destination.
- Maintained meeting diary, as required.
- Handled delicate situations, such as – customer requests, special needs and complaints.
- Performed basic customer service functions.
- Maintained a neat, tidy and pleasant appearance of the reception area.
- Hired, motivated, counseled, and monitored the performance of all employees.
- Overseen the monthly financial statement to ensure it is complete, accurate and submitted on time to the dealership owners.
- Ensure proper follow up of all potential buyers
Receptionist
- Coordinated computerized appointment calendars for patients
- Monitored the access of visitors
- Answered incoming calls on multi-line telephones
- Responded to email and fax inquiries
- Managed record of authorization and money received
- Obtained insurance information, data entry, and filing
- Performed EKG tests
- Processed Bills
- Prepared journal entries of adjustments to billings
- Made follow-up phone calls and writing letters to insurance companies regarding unpaid/underpaid bills
- Kept record of authorization and money received
- Obtained insurance information and data entry
- Assisted teachers
- Recorded grades, set up equipment, and helped prepare materials for instruction
- Operated photocopiers, fax machine, and other office equipment
- Worked with individuals to promote the academic, career, personal, and social development of children.(ages 12-14)
- Helped students evaluate their abilities, interests, talents, and personality characteristics in order to develop realistic academic and career goals.
References available upon request.
