H&R Block Enterprises
January 2009 – April 2009
Tax Associate
- Customer service
- Prepare tax returns with assigned software
- POS assist when neccessary
- Assist clients via phone/online
CISDD/CUNY/DOE Internship:
Automotive High school
September 2011- June 2012
IT intern / technician (Part-time)
- Assist in set up of new computer equipment in classrooms and offices
- Install software/hardware
- Ensure that LCD projectors, smart boards, and other related audio/video equipment sre functioning
- Troubleshoot hardware and software problems in conjunction with DOE help Center and borough technology staff
- Configure wireless devices to access DOE network
- Maintain classroom servers
- Maintain technology equipment inventory
- Monitor equipment and work with Help Center to ensure timely repair
- Provide assistance in use of Technology equipment
P.S. 58 School of Heroes
September 2012 – Present
IT intern / technician (Part-time)
- Assist in set up of new computer equipment in classrooms and offices
- Install software/hardware
- Ensure that LCD projectors, smart boards, and other related audio/video equipment sre functioning
- Troubleshoot hardware and software problems in conjunction with DOE help Center and borough technology staff
- Configure wireless devices to access DOE network
- Maintain classroom servers
- Maintain technology equipment inventory
- Monitor equipment and work with Help Center to ensure timely repair
- Provide assistance in use of Technology equipment
