Week In-classroom Lab Topics (Tuesdays) Homework Online Sections (Due every day by midnight)
1
Tue, 8/30
  • Chapter 1: COURSE INTRODUCTION
    • 01: Course Introduction
  • Chapter 2: PC TECHNICIAN RESPONSIBILITIES
    • 01: Protection and Safety
    • 02: Environmental Controls
    • 03: Professionalism
    • 04: Change Management
    • 05: PC Maintenance
2
Tue, 9/6
  • Quiz 1 (PC Maintenance and Safety)
  • Protection and Safety
  • PC and Networking Tools
  • Troubleshooting Process
  • Support Systems and Documentation
  • Professionalism
  • Ethics
  • Respect to Diversity
  • Intercultural Knowledge
  • Lab 1 (Intercultural Knowledge Lab)
  • Chapter 2: PC TECHNICIAN RESPONSIBILITIES

    • 06: PC and Networking Tools
    • 07: Troubleshooting Process Overview
    • 08: Support Systems
    • 09: Documentation
  • Chapter 3: HARDWARE

    • 01: Network Media
    • 02: Cables and Connectors
3
Tue, 9/13
  • Quiz 2 (Hardware Basics-Cables and Connectors)
  • System Components
    • Motherboards
    • Processors
    • Memory
  • Chapter 3: HARDWARE

    • 03: Cases and Motherboards
    • 04: Motherboard Troubleshooting
    • 05: Memory
    • 06: Memory Installation
    • 07: Memory Troubleshooting
    • 08: BIOS/UEFI
4
Tue, 9/20
  • Quiz 3 (Hardware Basics-Memory and Bios)
  • System Components
    • Expansion cards
    • Audio and Video
    • Cooling
    • BIOS
  • Lab 2 (Setup a new computer in the simulator)
  • Chapter 3: HARDWARE

    • 09: Processors
    • 10: Processor Troubleshooting
    • 11: Video and Expansion Cards
    • 12: Audio
    • 13: Cooling
    • 14: Power Supplies
5
Tue, 9/27 and 10/4**
Tue, 10/11
**No class-  9/27 and 10/4; the college is closed

  • Quiz 4 (Hardware Basics-Motherboard and Processor)
  • Video
  • Troubleshooting Revisited
  • Lab 3 (Troubleshooting Computer Malfunctioning Simulator)
  • Chapter 4: OPERATING SYSTEMS BASICS
    • 01: Operating System
    • 02: Windows Basics
    • 03: Linux Basics
    • 04: macOS Basics
  • Chapter 5: STORAGE
    • 01: Storage Devices
    • 02: SATA
6
Tue, 10/18
  • Storage overview
  • RAID
  • Chapter 5: STORAGE
    • 03: Optical Media
    • 04: RAID
    • 05: File Systems
    • 06: Storage Management
    • 07: Storage Spaces
    • 08: Disk Optimization
    • 09: Storage and RAID Troubleshooting
7
Tue, 10/25
  • Quiz 5 (Storage)
  • Windows System Tools
  • Lab 4 (Troubleshooting System Startup Simulator)
  • Chapter 6: SYSTEM IMPLEMENTATION
    • 01: Windows Pre-Installation
    • 02: Windows Installation
    • 03: Cloud Computing
    • 04: Virtualization
  • Chapter 7: SYSTEM MANAGEMENT 1
    • 01: Windows System Tools
    • 02: Windows Settings
    • 03: Performance Monitoring
8
Tue, 11/1*
*Meeting in the classroom

  • Files System
  • Storage Management

Lab 5* (report): Disassemble and assemble a computer (hardware)

  • Chapter 7: SYSTEM MANAGEMENT 1
    • 04: Windows Application Management
    • 05: Linux Application Management
    • 06: Digital Content Management
    • 07: Virtual Memory
    • 08: Windows and Application Troubleshooting
    • 09: Scripting Basics
9
Tue, 11/8
  • Mid-Term Exam (Modules 2 to 7)
  • Chapter 8: SYSTEM MANAGEMENT 2
    • 01: Active Directory
    • 02: Users and Groups
    • 03: Remote Services
    • 04: VPN
    • 05: Updates
10
Tue, 11/15
  • Configure the Windows Operating System
  • Configure Linux Operating System
  • Lab 6 (Configure the Windows Operating System)

 

  • Chapter 8: SYSTEM MANAGEMENT 2
    • 06: System Backup
    • 07: System Recovery
    • 08: Windows Boot Errors
  • Chapter 9: FILE MANAGEMENT
    • 01: Manage Files on Windows
    • 02: NTFS and Share Permissions
11
Tue, 11/22
  • Quiz 6 (System Management )
  • Lab 7 (Create a Home Office Network in the Simulator)

 

  • Chapter 9: FILE MANAGEMENT
    • 03: File Encryption
    • 04: Linux File Management
  • Chapter 10: PERIPHERAL DEVICES
    • 01: Peripheral Devices
    • 02: Display Devices
    • 03: Display, Video, and Projector Troubleshooting
    • 04: Device Driver Management
    • 05: Device Driver Troubleshooting
12
Tue, 11/29
  • Quiz 7 (File System and Peripherals)
  • Networking fundamentals
  • Troubleshooting Revisited
  • SOHO and HOMEGROUP
  • Printers
  • Lab 8 (Troubleshoot a Mobile Device in Simulator)
  • Chapter 11: NETWORKING
    • 01: Networking Overview
    • 02: Networking Ports and Protocols
    • 03: Client-Side Network Configuration
    • 04: Services Provided by Network Devices
13
Tue, 12/06*
*Meeting in the classroom

  • Mobile devices
  • Lab 9* (Install a WorkGroup a Domain Network environment using a professional switch and a router)
  • Chapter 11: NETWORKING
    • 05: Wireless Networking
    • 06: SOHO Configuration
    • 07: Networking Hardware
    • 08: Command Line Network Utilities
    • 09: Network Troubleshooting
14
Tue, 12/13
  • Quiz 8 (Networking: Hardware and Media and wireless)
  • Mobile Devices
  • Certification Practice Exam
  • Chapter 12: MOBILE DEVICES
    • 01: Laptops
    • 02: Mobile Device Displays and Components
    • 03: Laptop Power Management
    • 04: Mobile Devices
    • 05: Mobile Device Network Connectivity
    • 06: Mobile Device Security
    • 07: Laptop and Mobile Device Troubleshooting
15
Tue,  12/20*
*Meeting in the classroom

FINAL EXAM [Certification Exam: PC Pro]