Ebony James
15 Crooke Ave Brooklyn, NY 11226
C: 347-945-8666
H: 718-484-0207
Solid, competent, and energetic team player with a great positive attitude seeking a position in a company that recognizes hard work and reliability where I can apply my qualifications and experience.
Core Strengths
- Strong organization, social and communication skills
- Energetic work attitude
- Customer service
- Event Planning
- Microsoft Word / Excel / PowerPoint/ Salesforce
Education New York City College of Technology
- Associate Degree in Human Services
- Bachelor Degree in Human Services (expected December 2015)
Dean’s List 2012-2014 Course study: Health issues/child & adolescents, Research methods, Sociology, Psychology, Child Psychology, MST (computer), English, Math, Government, Speech, Statistics, Drama, Gerontology, HIV/AIDS Health, Human Sexuality, Counseling, Community Healthy, Community Organization/ Development, Community Mental Health.
Work Experience
September 2015 – Current Housing Works: Department of Community Partnerships
- Community Liaison: Coordinate with partners (Shelters, 3 Quarter houses, transitional homes and more) to refer clients to different programs that we offer
- Scheduled transportation and initial and follow up appointments saw client through medical, psychiatric, dental, OASAS (substance use treatment) appointments , HIV/AIDS support and emergency housing Medical Case Management and insurance mediator
- Contacted providers for client evaluations
January 2015 – May 2015 Northeast Brooklyn Housing Development Corporation
- Intern: Data Entry on salesforce program / Converting paper files and documents into online files
- Ten referral form applications / Intake forms and kept track of clients on a monthly basis
- Golden Harvest Pantry Assistant: assisted clients with shopping for groceries within our pantry
September 2014 – April 2015 CUNY SERVICE CORPS: New York City Department Housing Preservation and Development
- Intern Research Assistant: Citi Certified in the Human Subject Research (HRS)
- Handled respondents information with the use of confidentiality
- Made material packets for field interviewers
- Maintain spreadsheets according to agency protocol
- Prepared an “outreach script” and scheduled interview appointments
- Provided information about the Housing And Neighborhood Study
August 2014 – December 2014 Fort Greene Strategic Neighborhood Action Partnership (SNAP)
- Grandparent caregiver support group facilitator; researched and created information packets on various topics and presented it the grandparent support group (once a week).
- Computer trainer assistant: assisted clients with general computer information, resume preparation, as well
Oct 2007- Current Trans James Basketball Association (TJBA)
- Volunteer/ Coach children from 2nd grade to 8th grade in various sports such as Volleyball, Track, Basketball and Softball
- Teach the children the importance of team work and having fun while performing the sports
January 2014- May 2014 New York Public Interest Research Group (NYPIRG)
- NYPIRG: Project Leader of the Higher Education Affordability Campaign. Responsible for obtaining at least 30 calls to the Governor a week. Informing individuals and the student body about new budgeting updates, TAP/ Pell, and interest rate and loan increases going on in all SUNY and CUNY schools
- Responsible for planning events, tabling and meetings dealing with multiple campaigns. Trained new interns in the Higher Education Affordability Campaign, Environmental Safety Campaign, Hunger and Homelessness Campaign and Consumer Protection Campaign
May 2012-June 2012 Progressive Home Health Services (HHA/ PCA)
- Checked patients: vital signs, blood pressure, and bathed them.
Oct 2009- April 2010 Metropolitan Hospital (volunteer)
- Ambulatory Care (front desk assistant) greeted patients, assisted with clinical duties.
