Elizabeth R. Dutan
2413 64th street. Apt. 1R Brooklyn, NY 11204
(347) 967-2089, edutan04@gmail.com
Qualifications: Highly motivated, reliable, dependable, flexible and skillful individual with a ten year experiences in Dental Receptionist/ Assisting. Motivated to learn and improve skills that deal with the oral hygiene of every patient. Helpful and friendly in keeping patients of all ages in a comfortable setting prior and during dental procedures. Computer literate with strong experience in Microsoft Office (Word, Excel, Power Point), and Dentrix/ Dexis/ Dentimax software. I have excellent organizational skills, including quality attention to details. Experienced in patient management, bookkeeping, inventory and dental record management, insurance verification, and patient education. Excellent in following specific instructions from Dentist and staff. Fluent in both English and Spanish. Effective team player and communication skills s for the benefit of the practice. I am fluent in English and Spanish.
Experience: New York City College of Technology Dental Clinic, Brooklyn, NY Dental Hygiene Student- Greeting and preparing patient for dental examination
- Gather and record medical and dental histories
- Properly sterilized dental instruments and examination room in accordance to OSHA as well as, disposal of bio-hazard waste.
- Thoroughly conduct oral cancer screening, extra oral and intra oral examinations for signs of disease
- Expert in dental and periodontal charting in Dentrix and Dentimax system
- Effectively operate x- ray machines for film and digital exposure and processing of full mouth series, bite wing, panoramic radiographs.
- Providing Oral Hygiene instructions, Caries Risk Assessment
- Experienced in hand instrumentation scaling and root planning, ultrasonic cleaning, rubber cup polishing, fluoride application and prophy jet use.
- Skilled in sealant application using cotton rolled and rubber dam isolation.
- Skilled in providing topical application, Oraquix, nitrous oxide oxygen sedation and local anesthesia.
- Skillful in administrating Arestin, periodontal dressing placement, processing and pouring dental impression models
- Experienced in managing difficult, emotional, medically compromised and pediatric patients.
- Perform clerical duties such as scanning, copying, faxing, filing and emailing.
- Managing appointment schedule such as confirm, cancel, reschedule follow up, recare, and dental procedures.
- Greet Patients and respond to in person or over the phone inquiries
- Manage multi- line phone system
- Check-in patients by accurately maintained all patient records including personal and medical information
- Created and updated dental charts by entering information into Dentrix computer system
- Properly prepare necessary paperwork, collect payments, file insurance claims
- Enter treatment plans, posted payments, entry charges, handled pre- authorizations
- Verify patients eligibility and claim status with insurance
- Explain coinsurance, treatment plan and dental procedures with patient
- Provide dentist with information on patients’ histories and complaints
- Assisted in dental procedures as well as, exposing digital radiographs
- Coordinate with Staff to benefit the practice
P & P Dental P.c. – Brooklyn, NY
Dental Assistant/ Receptionist, 2007 to 2012
- Perform general chair- side duties and assist with all types of procedures
- Prepare operatory and patient for dental procedures
- Instruct patient post operative prescribed by Dentist
- Expose and process dental film radiographs
- Record Dental charting, paper and electronically
- Preparation of dental materials
- Process preliminary impressions, pouring and trimming models
- Managing the dental office infection control
- Instrument and treatment room cleaning, sterilization and disinfection
- Inventory control and management
- Greet patients and respond to telephone and in person inquires
- Registering and creating electronic dental chart
- Verifying insurance Benefits and eligibilty
- Explain coinsurance and treatment plan to patients
- Maintain daily appointment schedule
- Check voicemails on daily basis
- Maintain a clean and friendly reception area
Hunter College, New York, NY
B. A., Psychology, 2013
