The MTA has identified the top causes of delays on the subway. The issues are mostly due to archaic equipment but are also caused by riders such as sick passengers, physical violence, holding the subway doors or police activity. The top five causes of delays are:
- Track and signal issues
- Sick passengers or violence and police activity
- Subway car equipment failures
- Loading and unloading in stations
- Bottlenecks that occur at critical points in the system where lines merge
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