The context for this letter is a thank you letter to my friend to show my appreciation of how helpful she was in watching my son. I represent a student/mom who works at home, having trouble finding someone to watch my infant while attending classes to finish my degree.

The specific actions I took to address goodwill in my memo are to have a positive tone in the delivery of my message. I kept it short and to the point. I convey my appreciation by showing how considerate she was and avoided any negative words.