I found an interesting thing of increasing employee’s motivation. The two-factory theory which was an idea of Frederick Herzberg that presented in 1950. The point of the two-factory theory or motivation-hygiene theory states employees feel satisfy by recognition, achievement, responsibility,etc that including the job or job position, which is called motivators. Employees feel dissatisfy by working condition, salary, benefit, etc that including the work environment or related elements, which is called hygiene factors.
Motivation is important element for successful business. If employees have passion to do their job, the contribution by employees can help the company gain more profit and prestige. For example, Ritz-Carlton hotel company is a well-known brand all over the world because of the best customer service. Everyone knows Ritz-Carlton offers the high quality service and environment for every guest. The employees get well treat from the company, so they are willing to work for the company.