Tatyiana Flood
68 Marcus Garvey Blvd, Apt 5D Brooklyn, NY, 11206 ∙ (718) 2233451 ∙ t.flood.2396@gmail.com
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Educational Experience
New York City College of Technology, Brooklyn, NY
B.A in Business and Technology of Fashion (2019)
• Dean’s List since 2016
• Graduated with Cum Laude
• GPA 3.3
New York City College of Technology, Brooklyn, NY
A.S in Fashion Marketing (2016)
• Dean’s List (2016)
Professional Experience
Topshop, New York, New York
Personal Shopper (2018-Present)
• Offering wardrobe assistance to clients based on currents trends and client stylistic preferences
• Meeting sale goals for the week
• Training and leading a team of stylist
Topshop, New York, New York
Till Associate (2016-2018)
• Increasing the company’s Units Per Transaction by Adding on essential pieces to the transaction
• Converting returns into exchanges
• knowledge of company’s goals, best sellers, product information and customer cues
• Verifying Customer’s receipts and invoices
• Ensuring proper phone etiquette when answering calls
Our Children’s Center
Teacher’s Aide (2015-2016)
• Assisting in attending to and caring for toddlers, ages one through three
• Managing and monitoring the play, science and restroom area.
• Producing creative educational lessons for teaching numbers and colors
Century 21 Department Stores
Cashier (2014-2015)
• Utilizing POS Systems in various departments (Men’s Department, Women’s Department, Accessories Department and Shoes/Children’s Department)
Skills and Qualifications
• Superb critical thinking skills with the ability to analyze and solve complex issues quickly, accurately, and efficiently in a fast-paced environment, and multi-task and manage multiple project objectives
• Effective communicator with excellent oral, listening, written and visual presentation skills; confident interacting with all levels of an organization or with clients
• Customer service, leadership, knowledge of Point of Sale System,
• Experienced working with Microsoft Office (Word, Excel, PowerPoint & Outlook) Google Docs, Google Slides
• Type 50 WPM
• Discreet and trustworthy individual with the ability to make sound judgment calls based on organizational ethics, policies and procedures, and best practices, while maintaining diplomacy, compliance and confidentiality
References
References are available on request.
