FAQs

Shipping

What shipping methods do you offer?

We offer:

  • Standard delivery (3-5 business days) $5.99 / $328.00 pesos
  • Express delivery (1-2 days) $12.99 / $710.00 pesos

Do you ship internationally?

Yes! Our international shipping fee is $19.99 / $1,092.00 pesos

How do I track my package after it has been shipped?

After your package has been shipped, you will automatically receive an email confirming the shipment. This email provides the tracking number along with the link to the shipping carrier’s website.

Ordering

What kind of payment methods do you accept for orders online and in-store?

  • Debit Cards
  • Zelle
  • Apple Pay
  • CashApp
  • Venmo
  • Paypal
  • Klarna
  • GooglePay
  • Visa
  • American Express
  • Mastercard

Can I modify or cancel my order?

Once the order is placed, it can NOT be modified or canceled.

Returns

What is your return policy?

Only in-store returns allowed. Full refunds are allowed up to 7 days from purchase date. Items received after the 7 days will not be accepted.

ALL INTERNATIONAL SALES ARE FINAL!!!

 

Sizing & Fit

How do I know what size to get?

We offer in-store measurements for a more accurate fitting. If ordering internationally, we recommend following our size guide or our how-to measuring tool.