ROCHELLE DIXON
345 Classon Avenue Suite 11G Brooklyn, NY 11205
Email: Rochelle.dixon3@gmail.com Phone: (718)399-3536, Cell: (646)418-5947
OBJECTIVE: To continue to provide high quality standards of public services to various at-risk populations within the human service field.
EDUCATION:
New York City College of Technology/ CUNY, Brooklyn, New York 8/2014-Present
Pursuing Bachelor Degree in Human Services/ Mental Health
LaGuardia Community College/CUNY, Long Island City, New York 4/2005-2/2013
Associates Degree in Human Services/Mental Health
- Conflict Resolution/Troubleshooting Harm Reduction • Direct Case Management
- General Administrative Abilities Personnel Support • Housing Liaison/Advocate
EXPERIENCE:
CASE MANAGER
- Facilitated groups sessions on Crisis Intervention, Domestic Violence, Chemical Dependency and Wellness Self-Management.
- Provided individual and group Case Management & Prevention Services.
- Provided advocacy services and developed structured programs for various populations challenged with behavioral, emotional and substance abuse.
- Assisted consumers with meeting the demands of community living and facilitated Independent Living as well as provided resource to link consumers with supportive services to strengthen their recovery, independence and self- determination.
- Maintained regular contact with clients as specified in service plan and program requirements; Monitored clients’ needs and progress on an ongoing basis and update service plans regularly.
- Participated in case conferencing meeting with mental health providers to determine consumers’ goals/ objectives and activities.
- Assisted agency consumers with accessing needed community services (medical, psychological, budgeting& substance abuse.) through the development of a referral network and follow-up.
- Assisted clients with housing support goals and collaborated with consumer to develop housing support plans.
- Assisted and Advocate with real estate agencies and landlords for repairs needed in client’s apartments.
- Assisted consumers with completing HRA 2010E housing applications and acquiring the necessary documentation to support their application.
- Utilizing the various software systems AWARDS, CARES, IMA and RMA.
DIRECT CARE COUNSELOR
- Assisted consumers in daily activities in classroom setting as well as outdoors.
- Assisted with the teaching of daily living skills, Sensory motor skills, Community Awareness and Safety Awareness.
- Documented consumer progress to assess achievement in accordance to service plan.
- Established and maintained relationships with parents/guardians to continue to provide ongoing services at their resident as well as in the school setting.
CARE COORDINATOR
- Reduce client’s emergency room visit by encouraging client to attend Primary Care Provider follow up appointments. Linking clients to mental health professionals, Primary Care Providers, Entitlements, housing, legal services, Etc.
- Creating Initial Assessment and Care plans with attainable goals and objectives.
- Follow up with clients in their homes or by telephone on a monthly basis
EMPLOYMENT HISTORY:
CAMBA Care Coordinator 08/15- 04/2016
FEGS. Case Manager. 11/12- 11/14
Services for the Underserved Clinical Wellness Coach 7/10-9/12
AXION LLC Direct Care Counselor/ Case Manager 2/09-7/10
Queens Parent Resource Center Direct Care Counselor/ Driver 11/08-01/10
