Web Design and Layout

  • Created original and native webpage content to share important information with base outreach, increasing visibility and accessibility.
  • While working at the Designed and launched the SBDC Brooklyn’s CMS-based website, maximized search engine optimization strategies and provided critical oversight of the content for adherence to current and emerging best practices.
  • Created original and native webpage content to share important information with base outreach, increasing visibility and

Social Media Engagement

  • Produced well-written press releases and featured stories covering entrepreneurs’ profiles and interviews to promote SBDC’s services and clients’ businesses.
  • Developed and disseminated high quality internal and client-facing documents containing pertinent information to SBDC’s partners and clients, designed to meet the needs of the business community served.
  • Produced and published on City Tech’s News and Events webpage and the CUNY Newswire, well-written press releases covering students and staff College activities and accomplishments internally and externally.
  • Maintained College social media accounts and created benchmarks for measuring impact using post-deployment analytics and dashboards.
  • Collaborated on innovative solutions to identify College-wide rebranding initiatives and increase student enrollment and retention.

Social Media Analysis and Maintenance

  • Created guidelines for the instructional use of social media to ensure continuous use of best practices.

Operations

  • Successfully investigated and submitted a claim the NYS Office of the State Comptroller, Office of Unclaimed funds, resulting in the return of $28K to the College Association of NYC College of Technology, Inc.
  • Created instructional guides which summarized governing guidelines of the use of Student Activity Fees, used by the College Association and the Student Government Association.
  • Created internal and external information-sharing documents.
  • Designed and implemented a time and leave system used by fifty-five employees, effectively reducing incorrect data input and improving timeliness and efficiency.
  • Designed and implemented check printing policies and procedures, effectively strengthening internal controls and enhancing the accuracy and reliability of the accounting records.
  • Established standard operating procedures, providing a reference resource for best practices.
  • Successfully administered the tax levy and non-tax levy procurement card programs.
  • Competently managed and maintained the e-Procurement System (EPS) effectively providing training and troubleshooting solutions.
  • Coordinated the timely submission of faculty book lists, giving the bookstore time to search for as many used textbooks as possible, saving students on the cost of new books.
  • Effectively maintained teaching schedules and reserved classrooms with media equipment and tech services guaranteeing students’ successful learning environments.
  • Successfully administered the Graduate Research and Technology Initiative (GRTI) program, acquiring crucial funding for faculty sponsored research projects.
  • Reorganized disarrayed filing systems making them more effective and useful for end users.

Supervisory

  • Developed and maintained efficient office procedures and methods and assisted in training employees in their use.
  • Hired, trained, and supervised College Assistants and student workers.

Interpersonal & Public Relations

  • Coordinated meetings with academic departments and administrative offices and served as liaison for faculty and staff.
  • Scheduled academic advisement and monitored make-up exams to accommodate students scheduling challenges, assisting the College to comply with the CUNY Policy on Academic Integrity.
  • Successfully cultivated and maintained internal and external government and corporate relations to enhance the College’s profile with multiple communities.
  • Arranged trips to Albany facilitating students’ discussions with public officials to lobby for financial aid and other pertinent issues.

Documentations

  • Simplified the instructions of the procurement card procedures into a lightweight and consumable quick reference guide for the Purchasing Office staff use.
  • Designed and maintained a shared Contract Management Calendar containing contracts and agreements, ensuring that critical contract deadlines and compliance measures were tracked and met and legal agreements were negotiated in a timely manner.
  • Prepared and distributed complex and routine reports using word processing, spreadsheets, and presentation software.
  • Complied and maintained logs, budgets, and reconciliation accounts ensuring their accuracy and financial integrity.