• 3 years of experience in operating boiler, turbine, and high pressure pumps.
• Over 14 years of experience providing quality customer service in retail settings.

• · Operated the Babcock steam generator/boiler and the FWL SNC boiler with the aid of electronic and/or pneumatic control instrumentation.
• · Started up and/or shut down two steam turbine driven multistage centrifugal boiler feed water pumps and the UHDE Primary Gas Reformer.
• · Checked and/or recorded critical process parameters in regular intervals.
• · Visited and/or stayed standing for extended period of time in hot, confine, or remote areas in any weather condition; climbed long vertical ladders; operated large manual valves etc.
• · Instructed interns in understanding operational techniques of the ammonia plant including catalyst used in the reactors, associated chemical reactions, operating hazards & risks, instrumentation & process control etc.

• · Provided assistance to the MTA NYCTA customers with fare card purchase, travel direction, and emergency services from station booths.
• · Owned a sandwich shop and sold lunch to customers.
• · Handled managerial task including inventory control, payroll, employee management, wholesale purchase, customer complaint etc.
• · Carried out over the counter retail sales.

Employer	Title	Duration
New York City Transit, NYC	Station Agent AFC	January 2006 – Present
Prime Café, NYC	Entrepreneur	May 2002- December 2006
Dean & Deluca, SoHo, NYC	Sales Associate	October 2001 – March 2002
Conte’s Market. NYC	Store Manager	May 1995 – August 200

• · New York City College of Technology, January 2007 – Present

• · Dhaka University, Dhaka, Bangladesh July 1985 – June 1988

Honors and Awards

• § Knowledge of Computer Hardware, Microsoft Windows XP, Microsoft Word, Microsoft Excel, and Multisim.
• § Able to read Piping and Instrumentation diagrams efficiently.