This course provides the foundations of management, including the role of managers in decision-making theory, the types of managerial and the general functions of a manager. It includes an overview of the planning process; the various types of plans and planning tools; types of organizational structures; the delegating process; characteristics, styles and approaches to leadership; total quality management, types of quality control, and improving productivity; motivating employees, human resource management; corporate social responsibility; problems and approaches to decision making; managing time and stress, managing conflict and change and managing diversity in the workplace.
Bridging The Gap – Analysis of the Gap’s business management
