Employment

1. 2009-2010 employed by Prestige Dental, as Dental assistant
Responsibilities:
• Prepares treatment room for patient by following prescribed procedures and protocols.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.
• Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Conserves dental resources by using equipment and supplies as needed to accomplish job results.
• Contributes to team effort by accomplishing related results as needed.

2. 2008-2009 employed by Wasserman’s Supermarket as a book-keeper
Responsibilities:
• Accurately uses and maintains all cash and media at the registers.
• Responsible for ensuring service that exceeds guest expectations when performing check cashes, money orders, lottery ticket purchases, Western Union money transfers, and utility transfers for guests.
• Maintain diligent, accurate records, balances, and completions of store invoices, tracking, pay-outs, and charges.
• Balance cash in office daily and maintain sales history (sales) book.
• Perform collections on bad checks and charge accounts and maintain the weekly gross profit reports.
• Proper storage of paperwork and timely disposal of paperwork when no longer needed.
• Any other tasks as assigned from time to time by any manager.

3. 2004-2007 employed by Natural Identity Hair Salon as a receptionist
Responsibilities:
• Greet customers arriving at the salon and provide them with the information regarding salon services
• Answer any service related questions
• Determine customers’ need for salon services by figuring out their problem areas such as skin and hair issues
• Ensure that customers are handed over to the correct hair or hair expert within the salon
• Answer telephone calls and provide information to callers
• Schedule appointments and make follow up calls to customers to remind them of their appointments
• Handle appointment cancellation and shifting duties
• Collect cash in exchange of services rendered and tender change to customers
• Ask customers for feedback on salon’s services and provide assistance with problems or complaints
• Endorse retail products that the salon is selling by providing information of benefits
• Ensure cleanliness, neatness and sanitization of salon and equipment
• Fill in for absent staff members during high volume times
• Count cash at the end of the shift and ensure that cash flow information has been logged into the salon’s register