While I was taking my leadership class, I develop transformational leader where I tend to motivate and inspire followers to pursue higher goals through the transformation of attitudes, values, and beliefs. I also used integrity in my leadership style where I develop a good relationship with my patients as well as coworkers. By living with integrity, I can not be corrupt and break the trust of those who confided in me. In my orientation with my nurse manager, I learned to create an agenda before meeting with my staff and also gave my staff the opportunity 2 days before the meeting to add subjects they want to talk in the meeting.
During my community class, my clinical at the Salvation Army expand my perception of what a nurse can do. Before this clinical experience, I thought working in the community was only home care and school nurse. I realized how these people in the community need nurses to help plan and implement interventions to improve the quality of health for citizens. My experience was extremely an enjoyable learning and beneficial. In the Salvation Army, nurses and volunteers provide education to the people that visited every Tuesday for soup kitchen and food pantry. The nurses identify signs and symptoms of illnesses and when to seek medical attention to the people. My clinical group collaborates effectively with health care team in the community to address client problems. I realized the people in the community where I was use alcohol a lot. Education was provided for this matter where we created flyers with pictures and examples of other people affected. We also refer some of the people in the community to Alcoholics Anonymous where we give them the closest address in their area.
As I continue my journey in the BSN program, I learned that case managers need to get effective training to work with diverse populations. It goes deeper than speaking their language or even understanding their beliefs and culture. Taking intentional steps to develop and practice cultural competence must be a priority for case managers, care managers and healthcare organizations working with diverse populations. Major case management responsibilities are discharge planning, transitional planning, and safe transfer of patients to alternative levels of care. Transitional care is a strategy for managing costs, reducing hospital readmissions, and facilitating patient satisfaction. This process ensures that the interdisciplinary healthcare team provides patients with appropriate services in the most appropriate levels of care as defined by the federal and private sectors with regard to standards and guidelines of regulatory and accreditation agencies. Transitional planning places the case manager in a crucial position in the patient care delivery process to ensure quality, safety, efficiency, cost-effectiveness, fairness, equitability, and continuity of care. Transitional planning ensures that these services are delivered in the patient’s next level of care or following after discharge from a hospital.
