EDUCATION
New York City College of Technology
- Associates Degree, Dental Hygiene 06/2016
City College of New York, City University of New York
- Bachelor of Science Degree, Psychology 05/2010
LaGuardia Community College, City University of New York
• Associates Degree of Science, Psychology 05/2006
WORK EXPERIENCE
Patient Coordinator
Downtown Dental Studio – New York, NY – April 2012 to March 2015
Manager/ Dental Assistant
Precision Dental – Brooklyn, NY – December 2003 to April 2012
• Hire and supervise the receptionist, scheduling coordinator, and other part-time employees
• Ensure all accurate patient records and health histories are collected
• Order, prepare and maintain all appropriate dental instruments, supplies and equipment needed to perform daily procedures
• Prepare all dental material prior to procedures such as dental radiographs, cements, amalgam, composite, impression materials
• Apply topical fluoride treatments
• Take radiographs, impressions and bite registration
• Assist the dentist in all dental work and other daily procedures
• Arrange cleaning and maintenance services
• Perform all dental office administration duties
Assistant Manager
Holistic Medical – Brooklyn, NY – May 2007 to November 2009
• Hire and train new employees
• Conduct weekly audits to ensure the accuracy of patient records
• Maintain an organized office work environment
• Communicate effectively with patients, doctors, and company’s president
• Develop an efficient relationship with wholesale companies
• Manage medical equipment and made purchase orders
• Setup an effective and profitable EDI medical billing program
• Bill medical insurance companies and ensure timely payments
• Verify insurance information
Assistant Store Manager
Rite Aid Pharmacy – Brooklyn, NY – July 2002 to May 2004
• Assist store manager in all operations
• Ensure all employees assist customers in a courteous manner
• Motivate staff on a daily basis to perform the job to the best of their abilities
• Direct various daily responsibilities to each associate to ensure a smooth work day
• Order merchandise to ensure shelves are set according to merchandising plan-o-grams
• Ensure all transactions adhere to cash management policies
• Attend weekly meetings with store manager to review profits and losses and other financial reports to determine sales and expense opportunities
Skills/Abilities/Certifications
• CPR certified
• Certified as a New York State Mandated Reporter
• Institutional Review Board-Collaborate Institutional Training Initiative Certification
• Local Anesthesia certified
• Nitrous Oxide certified
• Extensive analytical, critical thinking and leadership skills
• Effective communication skills and ability to work in cross-functional teams
• Proficient knowledge of
– Dentrix and Dentimax software
– Microsoft Office Software
– Medical Billing
• Proficient in English and Russian
