Speech Act

  1. Could be a promise, apology or even greeting
  2. It’s a spoken word
  3. It has intentions
  4. And it also has an effect on the listener on how they take it or understand it.
  5. Can me a command or request.


Cross cultural

  1. Not looking in the eyes (some Asian cultures).
  2. Can lead to miscommunications
  3. A lot is left unsaid
  4. It is polite in one culture but rude in the other


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