DAISY TAN
Daisy.Tan@mail.citytech.cuny.edu
OBJECTIVE To obtain an entry-level internship position in human services where I will employ and enhance my academic and professional knowledge as well as apply my language skills.
LANGUAGE Fluent in Cantonese
EDUCATION New York City College of Technology, Brooklyn, NY
Major: Bachelor of Science in Human Services
Anticipated Graduation Date: May 2014
EXPERIENCES Visiting Nurse Service of New York, New York, NY July 2011 – August 2011
Office Assistant – Summer Youth Employment Program (SYEP)
- Collected and organized data entries for new and frequent patients.
- Neatly created fact sheets for patients.
- Coordinated and filed clients records for executive supervisor on a daily basis.
- Sorted incoming and outgoing mail, as well as mailing and faxing orders to doctors for incoming patient..
- Processed and updated clients’ files that were outdated or out of the system.
- Office work included transferring information or disposing of paperwork, copying, shredding paper and general office clerical work.
Chinatown YMCA, New York, NY July 2010 – August 2010
Office Assistant – Summer Youth Employment Program (SYEP
- Courteously assisted over 50 clients per day in high-pressured and fast-paced environment.
- Communicated with clients, employees and answered questions and addressed complaints.
- Assisted parents to pick up their children afterschool and conducted pick up for counselors in need of help.
- Guided parents that need translations with counselors and employees.
- Answered telephone calls, transferred calls and took messages.
- Opened, sorted, routed incoming mail, and prepared outgoing mail.
ACTIVITIES
Participated in Chinese-American Planning Council Walkathon (2007 & 2010)
Participant in Chinese-American Planning Council Transition to Adulthood Program (TTA) (2009-2010)
Participated in Chinese-American Planning Council Global Citizenship Initiative (2010)
SKILLS
Proficient in Microsoft Office
Basic knowledge of Photoshop CS3
References will be furnished upon request.