New York City Department of Education: School Technical Support

Laptop repair

Here I am replacing an HP Probook 6455b laptop keyboard

Before:

Missing computer keyboard keyLaptop keyboard removalNew kepboard installation for laptopNew keyboard

 

After:

Installed laptop keyboard

Image deployment

Here I am re-imaging Lenovo Thinkpad X140e laptops with a Windows 10 ghost image via USB 3.0 external hard drive & USB 2.0 flash drives

 

Before:

Before Windows 10 re-imaging
Before Windows 10 re-imaging

 

After:

After Windows 10 re-imaging
After Windows 10 re-imaging

Mobile Device Management(MDM)

Here I am using a Mobile Device Management solution on MacOS ver. 10.13 via “Apple Configurator 2” to update an iPad cart of 30 to iOS 12.1

Using MacOS v10.13 to update iPad Cart to latest iOS

 

Patching in RJ-45 into Cisco Switch

Today I’m patching in a network drop from a patch panel that links to its corresponding room into a Cisco 3560 switch.

RJ-45 drop
Network drop that needs to be patched in

 

Patch Panel
Patch Panel

 

Cisco 3560 Switch
Cisco 3560 Switch

 

Empty RJ-45 port
Before RJ-45 is patched in

 

RJ-45
RJ-45 cable that will be used to patch into patch panel from Cisco router.

 

Cable plugged into RJ-45 Port
After RJ-45 cable is patched in