Please call our toll free number for immediate answers to questions regarding orders, returns, refunds, and shipping.
Toll Free +1-800-222-7586
Our phone lines are open from Monday to Friday, 9am to 5pm EST.
We can also be contacted by email at customercare@costieramoda.com.
Our email agents are available 24 hours a day, 7 days a week.
We accept all major credit cards and debit cards such as VISA, Mastercard, American Express, Discover, and much more!
Shipping
Once the product is in process, please allow 1-3 business to get the order to ship. We offer domestic and international shipping options, varying in price depending on the destination.
Return and Refund
We always consider the opinion of our customers, if the product did not satisfy you, or any inconvenience happened, we are more than glad to help and offer you a refund of the product within 15 days of receiving the purchase.
Simply contact us via e-mail and we will help to process your return, you will receive all the steps to do, also with the shipping label. Because shipping rates vary depending on each city/country, the shipping cost will be charged once the return is approved by you and by us.
The refund process could take from 7-14 days, taking into account holidays could lengthen the process, any questions do not hesitate to contact us.
