BRITTANY MCDONALD, RN

New York, NY (347) 228-6211

Britts42988@yahoo.com

FOCUS Patient focused registered nurse with 3 years of student clinical experience treating hospital based patients with dual diagnoses and complex medical needs. Recognized by supervisor, peers, and professors for team orientation, high level of critical thinking skills and desire for continuous learning. Focus is to contribute to an interdisciplinary health care team where my recent nursing education/RN certification, 7 years of customer service and electronic data entry, and exceptional communication skills will be of value.

ACADEMIC QUALIFICATIONS Degree: A.A.S Nursing, CUNY New York City College of Technology Brooklyn, NY Expected to complete BSN by Spring 2019 License: Registered Nurse: New York State Board of Nursing, License #730527 Tech. skills: MS Word, Excel, Power point and Outlook Certification: Basic Life Support (BLS) certified by American Heart Association Crisis Prevention Institute- Nonviolent Crisis intervention training

RELEVANT EXPERIENCE CATHOLIC GUARDIAN SERVICES, New York, NY May 2018– Present Nurse Care Manager • Responsible for conducting monthly home visits and attending weekly clinical conferences to discuss the ongoing health care needs of foster children placed in special medical foster boarding homes. • Conduct behavior/mental, family planning, STI, and HIV screening. • Educate children and foster parents in regards to medication, chronic conditions, treatment modalities, anticipatory guidance and the assigned treatments with clear, concise, and age appropriate communication style. • Fulfilled duty as Mandatory Reporter by assessing every child for signs of abuse. • Gather information from the Intake sheet and ACS Triage Form to assess the medical and mental health needs of the child. MOBILE HEALTH, New York, NY Immunization Nurse Oct. 2017-Mar. 2018 • Performed Influenza immunizations to home health aides and employees of Visiting Nurse Services. • Worked independently and in a fast paced environment, while maintaining precise safety and infection control. Diligently assessed clients for possible allergic reactions. • Provided excellent communication when discussing side effects and possible client concerns. HSBC BANK, New York, NY Sept.2011- Aug.2014 Customer Service Representative • Maintained HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. • Enhanced Company image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. • Provided excellent customer service as evidenced by perfect scoring for multiple mystery shoppers.