The amount for your HoMie order will be deducted from your account as soon as your order is placed. You will get a confirmation email sent to the email address used to place your order immediately. If you wish to cancel your order, you may do so as long as it has not already been shipped. Please contact our customer service team at info@homie.com.au to request to cancel an order and include your order number.
Payment Methods
HoMie accepts most payment methods including:
- Credit & Debit Cards
HoMie accepts Visa, Mastercard, AMEX, UnionPay, JCB and Diners Club.
- Zip Pay-Buy anything from HoMie today and pay for it over time, with no interest. (Only for Australian residents). Click here to apply: https://zip.co/how-zip-works
- PayPal
- Merchant Warrior
- IP Payments
- SecurePay
- SCNet
- Fat Zebra
Shipping Policy
Orders will be shipped out via the Australia Post (AusPost) and will take about 1-5 business days to ship, depending on your selected shipping method at checkout. Once items are shipped, tracking numbers will be sent to the email address provided at the time of purchase. Orders take between 2-3 business days to process before shipping. If the shipping address is outside of the Australian borders delivery may take up to four weeks.
Returns and exchanges outside of Australia are accepted but will be at the expense of the customer. In order to complete an exchange, products must be returned the same way they were received; unworn, unwashed, undamaged, tags attached and its original packaging. Items must also be marked shipped by the delivery company the customer chooses within fifteen days of the delivery date. If an item is not returned in the same condition in which it was sent, it will be denied and returned back to the customer’s shipping address. Money back from returns will be refunded to the same payment method used to complete the order. Changes of that payment method will result in an additional fee. For additional concerns feel free to reach out to our Customer Service team at info@homie.com.au
Thank You!
下订单后，您的HoMie订单金额将从您的帐户中扣除。您将收到一封确认电子邮件，该确认电子邮件已发送到用于立即下订单的电子邮件地址。如果您想取消订单，则可以取消订单，只要该订单尚未发货即可。请通过info@homie.com.au与我们的客户服务团队联系，以请求取消订单并包括您的订单号。
支付方式
HoMie接受大多数付款方式，包括：
信用卡和借记卡
HoMie接受Visa，万事达卡，AMEX，银联，JCB和Diners Club。
即时从HoMie购买任何东西，并随时间付款，无需支付任何利息。 （仅适用于澳大利亚居民）。单击此处申请：https://zip.co/how-zip-works
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运输政策
订单将通过澳大利亚邮政（AusPost）发货，大约需要1-5个业务，具体取决于您在结帐时选择的发货方式。物品寄出后，跟踪号码将发送到购买时提供的电子邮件地址。订单需要2-3个工作日才能处理，然后再发货。如果送货地址在澳大利亚边境以外，则交货最多可能需要四个星期。
接受澳大利亚境外的退货和换货，但费用由客户承担。为了完成交换，必须以与收到产品相同的方式退还产品；未磨损，未清洗，未损坏，已粘贴标签及其原始包装。客户必须在交货日期后的15天内选择交货公司标记的项目。如果没有以与发送时相同的状态退货，则该商品将被拒绝并退回到客户的收货地址。退货退款将退还给用于完成订单的付款方式。更改该付款方式将产生额外费用。如果您有其他疑问，请随时与我们的客户服务团队联系：info@homie.com.au
谢谢！
