Auntreah Howard
New York, NY 10027
Objective:To obtain a position where I may become a major contribution to the companies success by utilizing my experience, willingness and positive attitude.
Experience: The Bridge Inc. / Morris Ave Residence Bronx, NY 9/2008- present Residence Manager/Case Manager
Manage the overall administrative functions of the residence,
Adhere to agencies policy and procedures, working in accordance with all city, state and federal regulations AWARDS-email, face sheet, periodic progress notes, service/treatment plans, program discharge summaries, hospitalization record history, intake/admission, conduct of fire drills and self preservation tests
Conduct assessment of client’s functional daily living and socialization skills, discuss with clients to make an assessment of their goals.
Attend team meeting to communicate client function in residence setting and at day treatment, license housing meeting and HUD etc
Provide crisis intervention: Able to manage crises within the residence and intervene appropriately to minimize risk of potential harm to other residents and staff and damage to property. Promptly notify appropriate administrative and supervisory personnel of such incident; also require documenting incident reports
Coordinate with agency staff, day treatment program and clinic staff to ensure delivery of services
Reconcile petty cash, staff attendance: coordinating residence counselors schedules ensuring 24 hour coverage, client benefits, distribution of client payments, apartment and building inspection and repairs
Conducting transitional housing groups(monthly), client activities, conduct bi-weekly community meetings
Complete walk though /clients apartment and building- co-detectors, fire extinguisher, ensure clients exits in apartment-window and doors are assessable, check maintenance of clients apartments.
Provide ongoing rehabilitation for adults residents with Mental Health sickness/homelessness within residential setting.
Staff supervision in a single site unit which include: ensuring accuracy and effectiveness of housing counselors documentations, staff meetings employment evaluations
Update medication log sheet, log in medication changes, check for med errors, dispose of old medications, log in incoming medications, and supervise medication with clients, money management
Experience: The Bridge Inc. / Morris Ave Residence Bronx, NY04/2008- 9/2008 Assistant Residence Manager/Case Manager
Supervised a staff of six counselors which Intel counseling supervision, scheduling shift coverage, timesheets, signing off on progress notes and apartment inspections, staff meeting and auditing individual client chart, communicate entry in communication log book.
Update medication log sheet, log in medication changes, check for med errors, dispose of old medications, log in incoming medications, and supervise medication with clients, money management and petty cash entries.
AWARDS-email, face sheet, periodic progress notes, service/treatment plans, program discharge summaries, hospitalization record history, intake/admission
Conducting transitional housing groups(monthly), client activities, community meetings
Complete walk though /clients apartment and building- co-detectors, fire extinguisher, ensure clients exits in apartment-window and doors are assessable, check maintenance of clients apartments.
Conduct assessment of client’s functional daily living and socialization skills, discuss with clients to make an assessment of their goals.
Monitored medications, accompany residents to doctor’s appointments, SSI, Welfare, HRA interview, Court and to the hospital, etc..,
Attend team meeting to communicate client function in residence setting and at day treatment, license housing meeting and HUD etc.
Provide ongoing support to adult residents with Mental Health sickness/homelessness within residential setting.
Able to manage crises within the residence and intervene appropriately to minimize risk of potential harm to other residents and staff and damage to property. Promptly notify appropriate administrative and supervisory personnel of such incident; also require documenting incident reports.
Experience: Postgraduate Center of Mental Health New York, NY01/2005-04/2008 Residence Counselor / Case Manager
Provided ongoing support to adult residents with Mental Health sickness/homelessness within residential setting.
Caseload consists of NY/NY or MH, and work with an assigned caseload between (7) and (11).
Maintained filing system that meets the requirement of the program.
Maintained case records, admissions and discharge summaries.
Assisted participants with development and implementation of individual service plan, weekly progress notes, self mediation test, self preservation test, provide counseling to residents as required.
Project an accurate weekly count of residents’ medications (medication management), assess quarterly service plans, and service plan summaries that are accurate, concise, concrete and up-to-date, all in a timely manner.
Conducted an assessment of residents’ functional daily living and socialization skills.
Monitored medications, accompany residents to doctor’s appointments, SSI, Welfare, HRA interview, Court and to the hospital, etc.., required.
Able to manage crises within the residence and intervene appropriately to minimize risk of potential harm to other residents and staff and damage to property. Promptly notify appropriate administrative and supervisory personnel of such incident; also require documenting incident reports.
Facilitated concrete service delivery to residents.
Performed administrative duties, screen visitors, answering and screening telephone calls, directing telephone calls accurately take phone messages, photocopying and sending and receiving fax messages.
Work closely with service provider and advocacy organizations to connect client’s appropriate service in their communities.
Navigated such systems as Medicaid, healthcare, housing and other public benefits.
Perform other duties such as: weekly apartment inspection, shopping with resident, coaching resident traveling training, sending out HRA application, training resident to become self efficient with medications, order medication from Chem-rx Pharmacy, discontinue medication by the doctor’s orders, accurately overview MAR sheets and attend regularly scheduled training as an ongoing process.
Education: New York City College of Technology (present) Diploma, Louis D. Brandeis High School, NY, NY (June 1984) Skills: Trained in CPR/AED, First Aid Universal Precaution, Seizure Protocol, Microsoft Office Word
Certificates: Assessment and Referral/ Hosing Options, Stages of Change, Motivational Interviewing, Overview of Major Psychiatric Disorders, Psychiatric Crisis, Serving Special Needs Populations, Mediation and Working with the Chronically Homeless (CUCS Housing Resource Center Administrator/ NYS OASAS Provider Number – 0202
