alesia818@hotmail.com

EXPERIENCE

Institute for Comm. Living, Inc. (ICL), NY, NY

Bklyn HASA – Administrative Asst.                          10/09 – Present

*    Receive phone calls/visitors, directing incoming calls & taking accurate phone messages

*    Communicating with departments such as, Facility Maintenance, Purchasing & Finance

*    Making sure leases/subleases are up to date and have accurate information

*    Generating PO’s and speaking to outside vendors

*    Ordering/replacing apartment furniture or house wares then coordinating delivery date

*    Relaying issues of apartment repairs or simple concerns with super’s/landlords

*    Monitor inventory of office supplies; preparing purchase orders as needed

*    Type and distribute meeting notes and correspondence

*    Assist Director in maintaining reports and records required by agency

*    Maintain and update program manuals and information

*    Transmit instructions from senior staff to appropriate staff orally or electronically

 

Phoenix Recycling & Maintenance, Inc. (ICL), Bklyn, NY

Administrative Asst.                                                                    5/08 – 10/09

*    Receive phone calls and visitors inquiring about services offered

*    Coordinate communications and all services with affiliate ICL sites including ICL                    Headquarters, MICA Residences, Scatter Sites and Supported Housing along with non – ICL contract sites

*    Coordinating scheduled jobs i.e. clean-ups, stripping/waxing and painting, truck rentals 

*    Monitor inventory of office supplies and company uniforms; preparing purchase orders as needed

*    Assist Business Manager and staff in relation to clarifying contracts and price quotes to customers

*   Assist Business Manager ensuring that scheduled jobs are completed in a timely manner

*   Type and distribute meeting notes and correspondence

*   Assist Business Manager in maintaining reports and records

*   Develop, maintain and update schedule for services to be rendered 

*   Transmit instructions from senior staff to appropriate staff orally or electronically

 

MICA, (ICL), Bklyn, NY

Administrative Assistant                                                             11/03 – 5/08

*    Receive phone calls/visitors, directing incoming calls & taking accurate phone messages

*    Communicating with departments such as Food & Nutrition, Facility Maintenance, Purchasing & Finance

*    Monitor inventory of office supplies; preparing purchase orders as needed

*    Coordinate staff coverage needs with Supervisor

*    Assist staff by being primary contact person with medical service providers in relation to scheduling/rescheduling of consumers’ medical appointment, receiving prescriptions; medication documentation is directed to proper staff

*    Assist Supervisor, ensuring that prescriptions are handled/documented according to proper procedures

*    Type and distribute meeting notes, correspondence and reports

*    Assist Supervisor in maintaining reports and records required by agency

*    Develop, maintain and update program manuals and information

*    Transmit instructions from senior staff to appropriate staff orally, in writing or electronically

 

Auto Help Line Inc., Bklyn, NY

Senior Dispatcher                                                                        2002 – 2003

*    Responded to thousands of Guide Point System (GPS) members throughout the USA requesting car location, directions, door unlocking, email readings, car starting, concierge, towing and road service

*   Answered in bound calls from members belonging upwards to 400 motor clubs throughout the USA

*   Aided members in determining exactly what type of service is needed and if their particular motor club covers them for service. Dispatching service to members then following up thereafter

 

Morgan Stanley, NY, NY

Records Research Representative                                             1988 – 2001

*    Responding to over 100 calls daily relating to client statements and company information

*    Pricing of all Stocks/Bonds etc., also converting foreign prices to US dollar

*    Maintained Excel spreadsheets listing trading stocks/bonds etc., price changes and companies that have halted trading, as well as maintaining database for Stock loan and Intl Securities

*    Investigated validity of data sent to MS, confirming alternative methods of retrieving data were accurate, as well as balanced Daybreak Pair Off & Pending Re-cap Accounts, Pre/Post

      Settlement Breaks and separating Balance orders

 

EDUCATION

NYC College of Technology, Bklyn, NY – Human Services Major (Present)

Prospect Heights High School, Bklyn, NY – Academic HS Diploma (1988)

South Shore Adult Learning Center, Bklyn, NY – Medical Office Practices (2004)

 

SKILLS

Word Perfect, Microsoft Word/Excel/Outlook, Power Point and Typing 55 wpm

 

CERTIFICATES 

First Aid, CPR Training

 

REFERENCES AVAILABLE UPON REQUEST