By default, the iPhone automatically converts straight quotes like this: ‘
into smart quotes, like this ` . You need to turn this functionality off in order to enter the prime (straight quote) symbol in WeBWorK. The short version is:
To turn smart punctuation off, all you have to do is go to Settings > General > Keyboard, and then turn off the “Smart Punctuation” toggle.
More detailed instructions can be found here:
https://www.howtogeek.com/344310/how-to-turn-off-smart-punctuation-on-your-iphone-and-ipad/