Weekly Journal #15

I can’t believe we are at week 15! This semester flew by!! Finals are finally over and I can breathe! My first presentation which was based on a “Shark Tank” pitch went pretty well!  Our Prof loved our pitch and “invested” in our company.  In my other class, my group had to do a presentation on the Build-A-Bear company. My job was to explain the training style and procedures on how they run their business. From first picking out a bear, to stuffing, accesories, and then making a birth certificate for the bear.  There is a lot of little things that go into the process.  That presentation went pretty well as well!  I think we knocked it out of the park.

Disney's Contemporary Resort

Disney’s Contemporary Resort

This week, besides working at my home resort Disney’s Pop Century Resort, I also picked up shifts at Disney’s Art of Animation Resort and Disney’s Contemporary Resort.  This was my first time picking up a shift at the Contemporary and I was SO excited!! The costume was very professional, a suit and tie.  Because this was a DVC (Disney Vacation Club) resort, we did not have many physical check-ins. Most of the guests had online check-in.  Since I had a lot of down time, my leader took my for a full tour of the resort which was really sweet.  The top two floors of the resort, 12 & 14 are the executive suites.  You are only able to access them if you tap your magicband on the elevator.  There was additional concierge on these floors for our VIP’s which I thought was so cool. The lounges on the top floors were GORGEOUS and had amazing views of the Magic Kingdom!  One of the coolest parts of my day was checking in the voice of the Disney princess Moana.  She was so sweet (and young). I checked in her whole family and walked her to her suite on the 14th floor.  She was so grateful and kind.  Her suite was HUGE.  I think it was the biggest suite that the contemporary has to offer!

Overall, it was a great semester! I have learned so much about the hospitality industry and am looking forward to the next few months staying with the company!

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