Author Archives: Prof. Karen Goodlad

Academic Advising Sample Calendar

During the shift to distance learning during the spring 2020 semester, the department of hospitality management decided it was important to build on our SRD plan. We expanded our SRD team and developed the Academic Advising Task Force. Because the many changes we made to our practices we found that creating a calendar of activities would be useful.

We are happy to share our calendar with you.

calendar Spring 2021

Academic Advising In-Class Academic Advising

The SRD representatives, John Akana and Robert Walljasper* analyzed their department’s practices and built on an in-class academic advising practice that was good but needed to be improved and standardized. The goal of the in-class academic advising sessions is to introduce tools and best practices to students as they enter the program. The slides included here are used in the HMGT 1101 class and a modified version is used in the HMGT 3501 class, a course that includes many transfer students from AAS programs.

Does your plan include in-class advising sessions? What courses would you include in your in-class advising sessions?

*If you plan to create your own in-class advising session based on these slides, please credit John and Robert’s work as inspiration. They are both willing to speak about their philosophy or objectives with you.

Student Life and Development

Mission Statement

The Office of Student Life and Development supports the mission of New York City College of Technology through the intentional design and implementation of developmental activities, experiences, and services that foster a supportive, challenging and nurturing environment. Student Life provides opportunities for City tech students to engage in purposeful and transformative learning to prepare them to be active learners, successful graduates, and engaged global citizens.

Student Life & Development Key Functions

Programming developed and/or sponsored by the Office of Student Life and Development is organized into four categories:

  • Leadership Development
  • Diversity Education
  • Community Service and Civic Engagement
  • Social and Community Awareness

City Tech students participate in more than 35 programs, reflecting a broad range of academic and social interests. Working closely with student clubs and the Student Government Association, Student Life and Development promotes full participation and access to student events and activities without regard to race, ethnicity, gender, socioeconomic status, age, religion, disability status, gender identity, sexual orientation or national origin.

SLD Contributes to Student Retention and Persistence”

Through targeted programming Student Life and Development utilizes academic and social integration strategies to support student success and timely graduation.  By participating in workshops and activities, students develop sustainable skillsets to build resilience and prepare them for life after the completion of their degree.  To promote student mental, physical, and emotional well-being, SLD collaborates with institutional partners and outside organizations to address personal barriers that may hinder a student’s ability succeed.

Opportunities for Collaboration:

To cultivate a greater sense of community, cross-divisional information needs to be more transparent and accessible

    • SLD will utilize their social media and other accessible communication platforms to collect data, redistribute information, and assist in engaging students
    • Through Presence, SLD will serve as an information hub for events and activities throughout the college

An inventory of current resources is needed to funnel out how the college community can support one another, instead of duplicating initiatives

      • SLD will provide a detailed description of events being provided throughout the academic semester and will make further efforts to outreach to various departments throughout the college community, assisting with their event-planning and participation

Student involvement is needed at every discussion table when decisions are being made about student activities

      • SLD will continue to advocate for students to become active members of planning committees
      • Current student senators ought to be utilized to a larger extent to promote student engagement within respective areas. Further, they should be deployed to bridge the gap between the administration and their peers by developing meaningful connections and serving as information conduits
      • SLD will encourage SGA senators to reach out to their divisional Deans, thus establishing relationships

Faculty and staff need to make themselves more accessible for extracurricular activities to create a stronger sense of agency

      • SLD will outreach to faculty and other staff members to request participation

The college needs to be cohesive and consistent as to what platforms are being utilized for student instruction and activities. Additionally, cross-divisional training for said platforms is essential to appropriately guide students when assistance is required

































































How does your work contribute to student retention and persistence?

Through targeted programming Student Life and Development utilizes academic and social integration strategies to support student success and timely graduation.  By participating in workshops and activities, students develop sustainable skillsets to build resilience and prepare them for life after the completion of their degree.  To promote student mental, physical, and emotional well-being, SLD collaborates with institutional partners and outside organizations to address personal barriers that may hinder a student’s ability to succeed.

At what point in a student’s academic experience do you usually meet them?

Students who become active participants in SLD activities and programming do so at the beginning of their academic career.

Is there a time that you believe a student should first engage with your program?

It is important for students to familiarize themselves with all that SLD has to offer from start to finish.  Ideally, a student’s first interaction with SLD would be before the commencement of their first semester at the college.  This would promote the building of connections with their peers and the administration, familiarize them with other support services and academic departments, and allow them to become acquainted with extracurricular activities to support their success and further develop networking opportunities.

How often should they engage with your program?

SLD offers a multitude of opportunities for students to stay engaged.  We encourage them to regularly participate in the diverse programming that we offer, whether they are looking for leadership opportunities, civil engagement, peer support, networking etc.

When you meet with a student for the first time, what do you wish to accomplish?

I want the student to have a safe space to explore and ask questions.

How do you ensure students receive the appropriate amount of support to persist to the next semester?

Throughout the academic semester a wide array of activities are made available.  Students are provided with continuous information about events and activities that are happening throughout the semester. When students participate in our workshops a log is kept of their participation and oftentimes follow-ups are conducted. To make certain that students feel supported in different ways, opportunities are made available continuously throughout the semester.  Students are notified of these events through social media, emails and texting.

Today we are speaking of persistence and retention, are there other means in which to measure achievement?

Growth Mindset (Does the student believe that they can do better with dedication, time and effort?)

Are they able to set future goals and have a plan on to achieve those goals?

How have they done academically?

How long has the student taken to complete their degree?

How do you assess student achievement?


Do you believe students are aware of how your area contributes to their short- and long-term goals which lead to graduation?

I think that students who partake in SLD activities are obviously aware of the benefits, but those who do not are somewhat clueless.

How do we ensure students know how your area contributes to student success?

Provide information through different avenues, at different times, in a comprehensive manner.




First Year Programs and Student Ready Departments

Area Mission Statement and Key Functions

First Year Programs provides new City Tech students with guided pathways to ease their college transition while supporting their academic success.

Lauri Aguirre, First Year Programs director; email:

FYP opportunities for students:

  • FYP offers First Year Immersion programs for incoming and continuing students with developmental needs
    • FYSP summer immersion courses/workshops
    • January Immersion workshops
  • First Year Learning Communities (FYLC) for first and second semester students
    • First Year Learning Communities (FYLC) are 2 or more courses with the same students enrolled, linked with an interdisciplinary theme, providing an innovative way for students to learn while forming bonds.
    • Peer Mentoring services for students enrolled in FYLCs, ENG1101CO and any student requesting peer mentoring support
      • If you are a First-Year student at City Tech who would like to have a Peer Mentor, please fill out this form: Sign Up for a Peer Mentor!
      • For information and to apply to be a peer mentor is found here.
  • Our student handbook: The Companion for the First Year at City Tech
  • Student Workshops
    • Math prep prior to each semester in August and January
    • Student Success Workshops guided by peer mentors
    • Improving Your Study Skills (self-paced interactive online workshop). You learn more about the program here.
  • FYP for Faculty:
    • We support the adoption of high impact practices including the coordination of interdisciplinary curriculum and professional development for our faculty through:
      • Collaboration with City Tech’s Faculty Commons
      • Professional development for FYSP and FYLC faculty

How FYP contributes to student retention and persistence:
We like to believe that all our academic and student support initiatives contribute to persistence and retention. However, we do assess the following initiatives regarding student persistence and academic momentum:

FYLC Outcomes
City Tech offered a total of 16 learning communities during AY 2019-20 to 414 students.

  • Fall 2019 FYLCs had 4% fewer withdrawals, 2% better persistence, and more passing grades than Fall 2019 non-FYLC students
  • Persistence: FYLC retained 2% more students than non-participating first-time freshmen.
    FYLC 79% (426/542) vs Comparison Group 77% (5164/6668) (First to second semester)
  • Withdrawal rate: FYLC had 4% fewer withdrawals from similar courses than non-participating first-time freshmen. FYLC 13% (71/542) vs Comparison Group 17% (1165/6668)
  • Passing grades: FYLC students earned 10% more passing grades (A-C) in their first semester than non-participating first-time freshmen. FYLC 69% (374/542) earned A-C grades vs Comparison Group 59% (3904/6668) received A-C grades

FYSP Summer Immersion Momentum outcomes:
Results summer 2018:

  • FYSP developmental Math students earned 2.54 more credits in 1 semester and 4.96 more credits after 2 semesters than students who do not take summer immersion developmental math courses.
  • FYSP developmental English students earned 2.9 more credits in 1 semester and 3.98 more credits after 2 semesters than students who do not take summer immersion developmental English courses.

FYP opportunities for collaboration

  • Increase awareness of our student workshops and peer mentor support
  • Share the Companion more widely (see link to online version above)
  • FYP is integral to the Student-Ready College steering committee and activities, such as Connect Day (departmental orientation sessions), PLAN Week, New Student Connection (college orientation). We would like to improve the vibrancy and participation in these college-wide events.

Transfer Advising Tool

Here is a tool that is designed for use by faculty assisting transfer students. I has been adopted by other departments and has helped HMGT faculty feel more confident when advising transfer students. Let me know if you want to learn more about adapting this to your department’s needs or creating another tool to assist faculty as they develop their academic advising practices.

Flowchart circles update 01.17.19 Final

2021 Cohort

  • Computer System Technology: Elizabeth Milonas and Yu-Wen Chen
  • Law and Paralegal Studies: Marissa Moran and Jeannette Espinoza
  • Electrical and Telecommunications Engineering: Li Geng and Zory Marantz
  • Restorative Dentistry: Laura Andreescu and Daniel Alter

Webpage and Advising Resources Usage Survey, Fall 2018

The objective of this survey was to bring awareness of the academic advising resources and tolls available to students on the academic advisement, to elicit the willingness of participants to recommend these resources to other students, and to determine the likelihood of students using these resources in the future. Read the report here.