Here’s How Designers Would Fix Amazon

Amazon is woefully lacking when it comes to user-centered design. So Co.Design asked a top design studio to rethink it.

https://www.fastcodesign.com/90169636/we-asked-designers-to-fix-amazon-this-is-their-vision?utm_source=facebook.com&utm_medium=social

This is the Forrester report the article is referencing:

How To Beat Amazon
by George Colony, CEO

https://go.forrester.com/blogs/how-to-beat-amazon/