Monthly Archives: October 2016

First Presentation

The first presentation is your opportunity to demonstrate the initial UX research into your respective product.

You will have approximately 5 minutes to tell the story of your product.
You should include information taken from:

  • Stakeholder Research
  • Competitor Research
  • User Interviews (if you did them)
  • Surveys
  • Personas
  • Scenarios
  • Customer Journey Map (not required, but if you work on one between now and next week fine)

Remember, a successful presentation is all about telling a good story and drawing your audience into it.

Understanding Scenarios

Understanding Scenarios

A scenario is a “day in the life of” one of your personas. It should include both the persona’s daily working tasks as well as how your app or website fits into their lives.

Writing a scenario is as simple as taking your research and extrapolating from it to document the tasks that your persona’s perform when using your product.

A step by step guide to scenario mapping

http://www.uxforthemasses.com/scenario-mapping/

Using Scenarios

https://uxthink.wordpress.com/2010/11/30/using_scenarios/

Usability.gov—Scenarios

http://www.usability.gov/how-to-and-tools/methods/scenarios.html

UIAccess.com—Example Scenarios

http://www.uiaccess.com/accessucd/scenarios_eg.html

Interaction Design Foundation—Personas

Personas

This is another article that offers clarification on the use of personas.

The persona method has developed from being a method for IT system development to being used in many other contexts, including development of products, marketing, planning of communication, and service design. Despite the fact that the method has existed since the late 1990s, there is still no clear definition of what the method encompasses. Common understanding is that the persona is a description of a fictitious person, but whether this description is based on assumptions or data is not clear, and opinions also differ on what the persona description should cover. Furthermore, there is no agreement on the benefits of the method in the design process; the benefits are seen as ranging from increasing the focus on users and their needs, to being an effective communication tool, to having direct design influence, such as leading to better design decisions and defining the product’s feature set (Cooper, 1999; Cooper et al, 2007; Grudin & Pruitt, 2002; Long, 2009; Ma & LeRouge, 2007; Miaskiewicz & Kozar, 2011; Pruitt & Adlin, 2006).

https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/personas

Understanding Personas

Understanding Personas

A persona is a fictitious identity used to represent one of the user groups for who you are designing. They are created by taking both qualitative and quantitative data from; analytics, surveys, interviews user testing and other research techniques that the UX designer uses to craft a sketch of an ideal user.
A good persona needs a name, photo, realistic and research based motivations and goals, and a backstory rooted in reality.

Usability.gov—Personas

http://www.usability.gov/how-to-and-tools/methods/personas.html

Building data based personas

http://www.sitepoint.com/create-data-backed-personas/

How To Create UX Personas (video)

http://uxmastery.com/create-ux-personas/

An Introduction to user personas—UX Lady

http://www.ux-lady.com/introduction-to-user-personas/

UIACCESS.COM—Example Personas

http://www.uiaccess.com/accessucd/personas_eg.html

Free Persona Template

http://fakecrow.com/free-persona-template/

30. Personas

30. Personas

The persona method has developed from being a method for IT system development to being used in many other contexts, including development of products, marketing, planning of communication, and service design. Despite the fact that the method has existed since the late 1990s, there is still no clear definition of what the method encompasses. Common understanding is that the persona is a description of a fictitious person, but whether this description is based on assumptions or data is not clear, and opinions also differ on what the persona description should cover.

https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/personas#toc_5_2?utm_source=facebook&utm_medium=sm&utm_content=user_personas_in_stories_scenarios&utm_campaign=post

The product designer’s toolkit

The product designer’s toolkit

Envato design team: Part one

This is the first part of a series of articles about how the design team operates at Envato. In this part I’ll discuss the tools we use, while in future parts I’ll explore some of the techniques, frameworks and methodologies that we rely on.

The designer’s toolset has changed radically over the last two years. No longer are we reliant on the expensive subscription based tools from Adobe, our tools are shifting to more cloud based services, where collaboration and sharing is key. Since starting at Envato I’ve put considerable time into making sure we are using the best tools available.

http://www.christhelwell.com/live/the-product-designers-toolkit/#.V_ZLm5MrJE4

Creating User Surveys

Better User Research Through Surveys

Surveys are increasingly becoming a more accepted tool for UX practitioners. Creating a great survey is like designing a great user experience—they are a waste of time and money if the audience, or user, is not at the centre of the process. Designing for your user leads to the gathering of more useful and reliable information.

http://uxmastery.com/better-user-research-through-surveys/

HOW TO QUICKLY CREATE A POWERFUL SURVEY

Surveys are great for quickly collecting large amounts of data about your users. At Envato, our design team creates surveys so we can gain valuable insight about the way people use our product.

http://blog.invisionapp.com/how-to-create-a-survey/

15 useful user feedback questions for online surveys

Online surveys are a quick and incredibly useful tool for gathering all sorts of user feedback. In next to no time you can whip something up using one of the many online survey tools out there and start gathering feedback from real users. Often implementing the survey is the easy bit, it’s designing the thing that’s the tricky part as you won’t get the feedback you’re after if you don’t ask the right questions. In this article I outline 15 useful user feedback questions for online surveys for you to pick and choose from

http://www.uxforthemasses.com/online-survey-questions/