After School Counselor
Gateway Youth Outreach | Jan 2023 – June 2024
- Ensured the safety and monitored the behavior of children during after-school programs.
- Assisted students with homework and provided academic support.
- Created a structured environment that encouraged socialization and engagement.
Key Skills and Relevance to Dental Hygiene:
The skills I developed as an after-school counselor directly support my work as a dental hygienist, especially when caring for pediatric patients. I honed my abilities in behavior management, conflict resolution, and building trust—all essential for helping young patients feel at ease during dental visits.
Through clear communication and emotional support, I learned how to explain procedures in child-friendly ways and ease dental anxieties. My multitasking, adaptability, and problem-solving skills allow me to manage patient care efficiently while providing a positive, empathetic experience for every young patient.
Front Desk Receptionist
Healing Touch Physical Therapy and Rehabilitation | July 2022 – Oct 2023
- Managed patient insurance claims, including Workers’ Compensation (W/C) and No-Fault (N/F) cases.
- Verified patient eligibility, handled PT benefits, scheduled appointments, and responded to daily inquiries.
- Maintained patient records and ensured confidentiality compliance.
Key Skills and Relevance to Dental Hygiene:
As a front desk receptionist, I developed strong patient communication and relationship-building skills that are vital in dental hygiene. I gained expertise in managing schedules, multitasking under pressure, and maintaining efficient patient flow—all essential for working in a busy dental office.
My administrative background, including handling insurance and confidential documentation, has prepared me for maintaining accurate patient records and following HIPAA protocols. Additionally, my ability to educate patients, handle sensitive situations with empathy, and resolve concerns professionally will help me create a supportive and reassuring dental care environment.