ZocDoc

Product/Service: ZocDoc is a company that provides patients with free online access to healthcare services.  ZocDoc was created to solve patient problems and improve the modern healthcare experience.  Patients can sign in to gain access.

Founder/Co-Founders: Cyrus Massoumi is CEO and founder of ZocDoc.  ZocDoc was created in or around 2007 when Cyrus Massoumi ruptured his eardrum and spent four days searching for a doctor.

Office/Headquarters: The headquarters of ZocDoc is located at 568 Broadway #901, New York, NY 10012.

Products/Services:  The service provides millions of patients with physician ratings, medical services, physician appointment times, and appointment booking without the phone calls or month-long wait to book an appointment.

Method of Making Money:  Healthcare providers who partner with ZocDoc pay a subscription fee for ZocDoc’s service.  In turn ZocDoc help providers increase the efficiency of their practices, fill their last minute cancellations, and provide prompt medical care to patients.

Target Customers:  Patients or anyone in need of healthcare services.

How many current users/customers, etc: An exact number of users/customers were not listed.  Currently, ZocDoc serves more than 40% of the US population, across 2,000+ cities. We’re continually expanding our service to new cities and towns according to patient demand.

How does the company advertise its product/services?  They use social channels, such as Twitter, Facebook, and word of mouth.  Journalist are encourage to visit their Press page for coverage information.

Competitors/Competitive Advantage: ZocDoc has opened the doors for other companies, such as iMedicalApps, Gigaom.com, and mashable.com.

Works Cited: 

https://www.zocdoc.com/aboutus

https://www.google.com/search?q=google&sourceid=ie7&rls=com.microsoft:en-US:IE-Address&ie=&oe=&gws_rd=ssl#rls=com.microsoft:en-US:IE-Address&q=competitors%2Fcompetitive+advantage+of+zocdoc