Name of Hotel: Casa Della Nonna
Location:
Intersection of Hester and Mott street in Little Italy across the street from the “Welcome to Little Italy” sign.
Hotel Mission Statement:
Our mission is to provide every customer with an authentic Italian experience in the middle of New York City. We will make sure every guest feels as if they are staying not at a hotel but, at there grandmothers house. Our goal is to make every guest feel like family and feel like they have jumped on a plane and landed in Italy.
Three key physical features:
- All food products used in the hotel will be imported from Italy to keep with the authenticity. Imports will include wines, gelato, and cheeses. Guests are encouraged to share there meals on social media specifying the unique quality of our ingredients.
- All decorative photos hung around the hotel will be of Italy and would have been taken by either staff or guests during their own trips. The photos will be unique artifacts that cannot be found at any other property. Guests and staff are encouraged to share their photos on social media sites before they are on display in the hotel. The goal is to increase approach behaviors for both staff and customers by allowed them to be involved in the decor.
- Every hotel room is uniquely designed to replicate styles that would be found in Italy. The decor, the furniture, and the linens will all be authentic to what a guest would find in an old Italian home. All though meant to be authentic to Italian culture, the rooms will be equipped with the latest technology.
Three Key Services:
- Cooking with Nonna is a meal service we provide that lets guests cook with an Italian grandmother. Guests can sign up at the front desk to join our hotel nonna with preparing an authentic Italian meal. Meals will be served family style in our hotel dining room.
- Our hotel will have a photo wall in the lobby where all the staffs names and information will be. Every guest is also encouraged to bring a photo of all the people staying at the hotel to post on the welcome wall. The photo should contain their names and a little information about themselves to reinforce the family nature of our hotel. This service makes family meal times more personal between guests and helps the guests know more about the staff.
- Casa Della Nonna also provides gondola rides on the Hudson River to guests. Guests can sign up at the front desk and take an included Trolly ride from the hotel to Pier 26 at Hudson River Park. Signing up advance is designed to help lessen queues. Guests will be greeted by an attendant and taken on a private Gondola ride where they can enjoy an Italian experience with New York views.
