All posts by AnnaLi

Hotel Mizu

Image result for hotel by brooklyn bridge

Address:  60 Furman St, Brooklyn, NY 11201

Hotel Mission Statement:

We welcome everyone to our first trendy and modern hotel located by the Brooklyn Bridge. We thrive to provide above and beyond customer services.

Three key physical Features:

The hotel is located by the waterfront over looking the Brooklyn Bridge and the skyline of Manhattan.

Our out roof top pool allows you to relax while you sip your cocktail by the pool side.

In each room, we use beautify linens made in Italy. We are a friendly environment friendly hotel; the the soap dispensers and slippers are all  made from recycled materials.

Image result for roof top pool

Three Key services: Continue reading Hotel Mizu

Guest Complaint: swimming pool hours (Anna Li, WEN Chen, Jeanette Aniceto, Rosa Luciano, Daniel)

Problem: Guest paid a lot of money to stay at the hotel and to use the amenities. During the day he was busy and  he tried to go for a swim later in the night. For safety reasons, the pool closed at 11PM because there are no life guards. The guest was mad because he was not informed about the pool hours. Continue reading Guest Complaint: swimming pool hours (Anna Li, WEN Chen, Jeanette Aniceto, Rosa Luciano, Daniel)