2006-Present  Sid Mandelbaum, MD.   New York, NY

Front Office Manager

  • Assessed and streamlines patients intake protocol, allowing efficient use of office time increasing patients satisfaction and production of office
  • Managed front desk with manual and computerized scheduling and billing using Mac Practice
  • Counseled patients on procedure and surgeries
  • Ability to handle patients with care and concern, providing with excellent customer service
  • Assisted surgical coordinators with arraign pre-testing, corresponding with other physicians, calling in prescriptions and E-prescribing
  • Performed Humphrey Visual Field and HRT machines

2003-2006 Stamford Vision Care Stamford, CT

Front Office Administration

  • Screened, prepped and calmed patients prior to examination
  • Provided patient education as well as guidance on the management of the contact lenses
  • Operated Visual field, refraction and Optos machines
  • Provided customer service and accurate data entry for billing

2002-2004 Peter J. Rathman, D.D.S Stamford, CT

Dental Assistant/ Receptionist

  • Assisted with surgeries, fillings and dental charting
  • Developed/ mounted radiographs and sterilized instruments daily
  • Closely worked collaboratively on dental laboratory order for patients’ crown and bridges
  • Performed reception duties and maintained stock supplies using Dentrix