Standard IV: Support of the Student Experience

Across all educational experiences, settings, levels, and instructional modalities, the institution recruits and admits students whose interests, abilities, experiences, and goals are congruent with its mission and educational offerings. The institution commits to student retention, persistence, completion, and success through a coherent and effective support system sustained by qualified professionals, which enhances the quality of the learning environment, contributes to the educational experience, and fosters student success.

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Current Snapshot. Students come to City Tech because they are attracted by its workforce preparation mission and the excellence of its professional and technical programs. As an institution with an open admission policy at the associate level, we face challenges to retention and student success, and we are committed to moving students more quickly and effectively to genuine college readiness. Strategies to support retention and graduation have expanded significantly. Since 2008, following two strategic plans, City Tech has:

  • Identified obstacles and worked to reduce them by clarifying requirements, sharing information effectively, and streamlining systems, often through collaboration  between Academic Affairs and Student Affairs;
  • Implemented CUNY’s Accelerated Study in Associate Programs (ASAP) program and improved access to services such as advisement, articulation and transfer, academic support, counseling, internships and job placement; and
  • Focused explicitly on students needing developmental education, increasing student success in developmental reading and writing. CUNY is embarking on a major change in math remediation, long a serious obstacle, and a comprehensive revision to mathematics requirements and instruction will be fully implemented by Fall 2018.

Future Focus: City Tech will focus even more sharply on retention and graduation outcomes, bringing current efforts to scale: 1. using assessment data to identify those interventions demonstrated to be most successful and scalable, we will incorporate them into a comprehensive, collaborative, coherent system to support student success; 2.using technology to improve reach and effectiveness, we will ensure timely access to a full range of academic and student support services from pre-enrollment through articulation and transfer to post-graduation education and career opportunities.

Criterion 1. Clearly stated ethical policies and processes to admit, retain, and facilitate the success of students whose interests, abilities, experiences, and goals provide a reasonable expectation for success and are compatible with institutional mission.

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Questions about the report or review process? Contact Kim Cardascia at KCardascia@citytech.cuny.edu
Questions about the OpenLab? Email the OpenLab team at openlab@citytech.cuny.edu.

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