jacqueline scott-smart’s Profile
September 12 2013
HMGT 1101
Prof. Horace Hutchinson
Jacqueline Scott-Smart
Electronic Profile Assignment
My name is Jacqueline Scott-Smart and I’m a transfer student at (New York City College Of Technology). I am currently enrolled in the Hospitality Management program. I have twenty six years in the managerial food service industry. My passion and main reason for pursuing my degree is my love for working with people. I enjoy working with people and am committed to showing the utmost care in providing a service to others. It is also my wish that I leave a positive impact and that others are positively affected through my service. With the help of my professors and fellow classmates I hope to further my knowledge and skills, which will allow me to be an experienced and dedicated professional in the hospitality field. My philosophy is to treat people the way I would want to be treated: with dignity and respect. I work well in a very productive, positive and supportive work environment. I am able to build trusting relationships by demonstrating integrity and standing by high ethical standards. I am also able to communicate accurate information in a clear and timely manner. I set clear goals in a persistent and optimistic manner and strive to achieve my goals to the best of my ability. My mission and commitment to the community is one that I share whole-heartedly. Because of my roll-up-your-sleeve work ethic, I have maintained an excellent performance record and I have earned a reputation for being dedicated and engaged in teamwork
My Courses
Wine & Beverage Management, Spring 15
Prof. Goodlad Leads students through an historical introduction to fermented beverages throughout the world. Study of beverage making and tasting procedures including jargon particular to the beverage trade.
HMGT 1101 / E504 – Perspective in Hospitality Management
An overview of the history, likely directions and organizational structure of the hospitality industry and its role in local, national and global economies. Students are introduced to the nature and scope of the hospitality industry, basic terminology, management concepts, career path explorations and the department’s mission and culture.
Multi Semester: This is an online repository for HMGT 3502 and is intended to span beyond a single semester. Any student is welcome to join, participate, etc. Goal One: To help students who have completed 10 weeks of the course to self evaluate their academic performance to gain an introspective understanding of the impact of their diligence, time management, organizational skills, research skills, and other academic abilities on their learning outcomes for HMGT 3502. Goal Two: To help students entering HMGT 3502 learn from the real world experience of their peers, by reading comments, helpful suggestions, warnings, tricks, tips and “hacks” created by their peers.
My Projects
The ePortfolio project at New York City College of Technology “City Tech” enables students to create professional websites that will contain a number of their academic examples and learning experiences.
HMGT 1101 E-504 Concierge Marketing Assignment
Concierge Marketing Assignment/Brooklyn Bridge Park 20% of total grade Due _________ Task Participate in a tour and conduct research on a selected sight on the Brooklyn Water Front and collect digital images (still or moving) of that location to be used in promotional videos encouraging tourists to visit the promoted destination. Role and Audience As the Concierge of a Brooklyn boutique hotel, you and your local business development office are looking to promote sights on the Brooklyn Water Front. In collaboration with the site, you are interested in preparing a 1½-2 minute video of the Brooklyn Water Front to be aired on the in-room TV’s and to be accessed on the hotel’s web site by clients of the hotel. The clients of the hotel tend to fall into three demographic segments: • Note to faculty, feel free to change the demographic groups as long as 3 groups remain • Families with teen aged children from the East and West Coast of the United States • 26-35 year old affluent, single Europeans • 26-35 year old affluent Brazilians as part of a 1 month tour group visiting various large cities around the United States Expectations • Include accurate, factual information of the promoted Brooklyn Water Front site selected • Include a short summary (~175-200 words) about the video and the location including two references from reliable sources o APA standards must be followed o Address the expected needs of the tourist o Post the video to the course website, ensure to select the “Brooklyn Bridge Concierge Submissions” in the categories section Criteria for Assessment: See rubric Student Learning Outcomes At the completion of this assignment, students will be able to: • Gather, interpret, evaluate and apply information about the hospitality and tourism industries discerningly from a variety of sources • Derive meaning from experience • Utilize critical and creative thinking methods and apply problem solving strategies • Engage in high impact and industry specific written, electronic and oral communication
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Recent Activity
jacqueline scott-smart joined the group HMGT 3502
