Examine the role of management and leadership in hospitality and other service organizations. Identify both challenges and opportunities facing organizations such as responding to globalization, managing workforce diversity, stimulation, innovation and change, improving quality and productivity and other issues relevant to the management of human resources in today’s dynamic business climate.
Examine the role of management and leadership in hospitality and other service organizations. Identify both challenges and opportunities facing organizations such as responding to globalization, managing workforce diversity, stimulation, innovation and change, improving quality and productivity and other issues relevant to the management of human resources in today’s dynamic business climate.
Procedural, customer and staff perspectives involved in the provision of quality service as practiced in a dining room laboratory. Student rotation through dining room service positions with emphasis on responsibilities of planning, producing and evaluating service. Practice of proper safety and sanitation methods. Critique of restaurant service.
Procedural, customer and staff perspectives involved in the provision of quality service as practiced in a dining room laboratory. Student rotation through dining room service positions with emphasis on responsibilities of planning, producing and evaluating service. Practice of proper safety and sanitation methods. Critique of restaurant service.
An overview of the history, likely directions and organizational structure of the hospitality industry and its role in local, national and global economies. Students are introduced to the nature and scope of the hospitality industry, basic terminology, management concepts, career path explorations and the department’s mission and culture.
An overview of the history, likely directions and organizational structure of the hospitality industry and its role in local, national and global economies. Students are introduced to the nature and scope of the hospitality industry, basic terminology, management concepts, career path explorations and the department’s mission and culture.
The mission of the Ambassadors Club is to provide opportunities for student officers to learn and hone leadership skills, with an emphasis on event planning and event management. The Club will apply the skills they have acquired, and act as good will ambassadors for the college and the HMGT department. The Ambassadors will assist in the planning of, and be present at, selected events sponsored by the HMGT Department, with the intent of fostering and supporting a welcoming and professional environment.
The mission of the Ambassadors Club is to provide opportunities for student officers to learn and hone leadership skills, with an emphasis on event planning and event management. The Club will apply the skills they have acquired, and act as good will ambassadors for the college and the HMGT department. The Ambassadors will assist in the planning of, and be present at, selected events sponsored by the HMGT Department, with the intent of fostering and supporting a welcoming and professional environment.
