In order to access any lab computer, each student must reset their password (see attached PDF file for instructions). If students cannot reset accounts after correctly following instructions they should contact the student helpdesk The student Helpdesks number is 718-260-4900 or studenthelpdesk@citytech.cuny.edu.
https://openlab.citytech.cuny.edu/mech/files/2022/01/Student-SSPRLogin-Information-2.pdf